Income Tax Prep Assistance

Thank you for your understanding during these rapidly changing times.  The health and safety of our taxpayers and volunteers is our primary concern.  In response to the health guidelines set forth and with the desire to protect the health and well-being of our community, we are temporarily suspending the VITA tax assistance program.

We intend to re-open as soon as safely possible.  The filing season has been extended into mid-July.  If you are interested in preparing your own return during our temporary closure, you can access the free filing option using this link  

We understand this may pose additional challenges, however, we want to be sure that we are following all recommended guidelines to help support the health of our community.

If you have any additional questions, please email, which will be periodically monitored during this service suspension.

In gratitude,

Goodwill SCWI VITA Team


Through Goodwill SCWI’s volunteer income tax assistance program known as VITA, trained volunteers provide FREE valuable tax assistance to low-income workers and individuals They help prepare income tax returns, answer questions and refer taxpayers to other resources as needed. Your local Goodwill provides this free tax preparation assistance in partnership with the IRS and the Wisconsin Department of Revenue.

Goodwill hosts tax preparation clinics at four Madison locations, plus locations outside of Dane County.

There are three kinds of tax preparation appointments available.

Full-Service: in Madison only, tax clients schedule an individual appointment with a volunteer to complete their return in a single 1 to 1 ½-hour appointment.

  1. Full-Service: offered only at the Goodwill SCWI Home Office and Fitchburg Career Center. Tax clients schedule an individual appointment with a volunteer to complete their return in a single 1 to 1 ½-hour appointment.
  2. Valet Service: available at all of our clinics this two-session option allows individuals to drop off their paperwork at the first appointment, volunteers prepare the return at different time, and the taxpayers return for a second appointment to review the completed filing.
  3. D-I-Y Service: using Goodwill provided computers and free software, the taxpayer prepares their own taxes with light on-site support.

With the help of over 30+ local volunteers, Goodwill SCWI’s 2019 VITA program grew over 40%. Volunteers dedicated over 700 hours as they prepared taxes for their neighbors and community members. Hundreds of individuals and families took advantage of this program. Learn more about the program and it’s past work that is dedicated to helping individuals right here in South Central Wisconsin.