
Grow your career with Goodwill
When you bring your talents to Goodwill of South Central Wisconsin, you join hundreds of team members committed to doing more GOOD in our community. We are a local nonprofit that provides neighbors in South Central Wisconsin with supported employment, job skills training, stable housing and income tax prep assistance and we’d love to have you as part of our growing team.
Every day is different and every day matters. From social work to retail management, you’ll find a wide range of career opportunities to fit your unique interests and skills.

Part-time and full-time roles work with your schedule

Excellent benefits and paid time off for ALL employees

Our welcoming team environment lets you be YOU!
MEET OUR TEAM MEMBERS
Goodwill of South Central Wisconsin is so much more than just a thrift store! And when you work here, it’s so much more than just a job.
We’re a nonprofit first and foremost, with donated items helping to fuel our GOOD work. By providing stable housing opportunities and employment support for people with disabilities and other barriers, we help build brighter futures and change lives in our community.
Job Opportunities
General Summary:
Assists in the management of daily store operations to meet established revenue and margin objectives. Contributing to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.
Supervisory responsibilities:
- Recruits, interviews, hires, and trains direct reports.
- Oversees the daily workflow of their department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
Principal Duties & Responsibilities:
- Monitors the service, product levels and safety of the operation within budgeted expense to advance the Goodwill mission and brand.
- Supervise proper cash controls and asset protection guidelines within the operation, ensuring employee adherence to policies and procedure.
- Provides best in class customer service for internal and external customer coaching others to do the same.
- Manages the production flow and staff productivity, working the process as needed, to maximize product output and the value of our donations.
- Plans and organizes employee work schedules to meet business demands.
- Ensures a continuous flow of new merchandise to the sales floor looks fresh and full, comparing the production output balance with necessary merchandise rotation.
- Assists with production set up and material handling to efficiently produce merchandise to generate quality and quantity of product to meet projected sales objectives.
- Partners with Talent Acquisition and Store Manager to proactively build their team.
- Works with management staff to cultivate a collaborative team environment through motivation, training and coaching.
- Utilizes coaching and documentation to strengthen positive performance or address performance issues, partnering with Store Manager.
- Communicates effectively and professionally in written and verbal form with internal and external audiences.
- Audits and trains employees on workplace safety and loss prevention policies and procedures.
- Analyzes report data and other documentation proposing tactical plans to Store Manager as a concerted effort in process improvement.
- Performs duties of Store Manager in their absence.
- Consistently perform all duties within the framework of our Core Values.
Requirements
Knowledge, Skills & Abilities Required:
- Strong verbal and written communication skills as well as good interpersonal skills to interact with employees and the public.
- Strong leadership and people management skills
- Independently makes decisions that positively impact store goals.
- Proficient with Microsoft Office and ability to learn other software.
Travel Required: Occasional travel up to 10 %.
Required education and/or work experience:
- 3+ years of progressively responsible retail supervisory experience.
- High school diploma, post-secondary courses or degree preferred.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
- ??Ability to stand and walk, lift, push or pull up to 20 lbs. ?
- Must be able to clearly communicate, identify, analyze and assess details.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Provide best in class service by greeting customers, answering questions and inviting them to return
- Process transactions accurately, professionally, and efficiently
- Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
- Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
- Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
- Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
- Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
- Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
- Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
- Works the process by supporting production, rotation and 1 touch optimization
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to ring sales on a cash register and use basic math to count money.
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Provide best in class service by greeting customers, answering questions and inviting them to return
- Process transactions accurately, professionally, and efficiently
- Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
- Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
- Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
- Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
- Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
- Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
- Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
- Works the process by supporting production, rotation and 1 touch optimization
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to ring sales on a cash register and use basic math to count money.
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Provide best in class service by greeting customers, answering questions and inviting them to return
- Process transactions accurately, professionally, and efficiently
- Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
- Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
- Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
- Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
- Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
- Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
- Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
- Works the process by supporting production, rotation and 1 touch optimization
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to ring sales on a cash register and use basic math to count money.
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- ??No experience necessary?
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary:
The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station
- Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor
- Anticipates problems, providing necessary assistance and supplies to all members of production team
- Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization
- Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store
- Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
- Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last
- Use non-powered (and powered for 18+) equipment to safely and effectively moves containers
- Assist with loading/unloading trailers safely and effectively
- Maintain safe & clean work environment by following established 5S principles and safety guidelines
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Good interpersonal and customer service skills
- Ability to learn safe operation of power equipment, if over 18
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
- Ability to operate material handling equipment, including forklift and baler.
- Work outside in all weather conditions, including hot or cold temperatures & inclement weather.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
General Summary:
The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station
- Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor
- Anticipates problems, providing necessary assistance and supplies to all members of production team
- Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization
- Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store
- Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
- Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last
- Use non-powered (and powered for 18+) equipment to safely and effectively moves containers
- Assist with loading/unloading trailers safely and effectively
- Maintain safe & clean work environment by following established 5S principles and safety guidelines
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Good interpersonal and customer service skills
- Ability to learn safe operation of power equipment, if over 18
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
- Ability to operate material handling equipment, including forklift and baler.
- Work outside in all weather conditions, including hot or cold temperatures & inclement weather.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
*****(Monday to Friday only (Flexible hours) *****
General Summary: Educates and supports employers in the placement of disabled persons. Promotes awareness of Goodwill services within the community.
Principal Duties & Responsibilities:
- Provides job information related to the vocational goals of persons being served. Develops individual plans for job development in partnership with persons served, case manager, local employers and other involved parties.
- Provides disability and related education to employers, co-workers and other community contacts of persons served. Assists employers in identifying, modifying or eliminating architectural, procedural or attitudinal barriers to employment to the employment of people with disabilities. Provides job analysis, consultations and recommendations for job adaptions, restructuring and creation.
- After placement with an employer, assists in the initial training and identification of ongoing support needs of persons being served. Promotes integration and natural support structures at places of employment. Provides follow-up services for persons served as defined by individual plan and for employers as needed to maintain positive relationships.
- Regularly communicates with Program Manager, Case Manager, Support Team and others associated with the individual employment plans. Maintains current documentation of each person’s plan including DVR reporting, updating Human Service Database, employer contact information, placement plans, progress reports, actual hire reports and person specific behavioral tracking.
- Assists case manager in identifying and coordinating transportation needs of persons served.
- Confirms that the principles and practice associated with supported employment services support ADA, Affirmative Action, Wage & Hour and related employment laws.
- Restructure jobs and identify adaptations to accommodate individual needs, if necessary.
Description of physical working environment:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Walking and standing during day.
- Travel within community via auto.
Requirements
Knowledge, Skills & Abilities Required:
- Associate degree and minimum of 2 years relevant work experience.
- Interpersonal skills to present information to small groups or individuals, and to develop and maintain working relationships with community partners.
- Proficient in use of Microsoft Office.
- Familiarity working with the Department of Vocational Rehabilitation is preferred.
- Use of personal smart phone required. (Stipend amount based on FT/PT status)
*****Monday to Friday only- Flexible hours*****
General Summary: This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed.
Principal Duties & Responsibilities:
- Provides on-site job coaching for supported participants.
- Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.
- Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.
- Must follow work rules of each employer workplace and always present a professional demeanor.
- Assists employer in identifying, modifying, or eliminating barriers to employment of persons served.
- Promotes integration and natural support at places of employment.
- Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.
- Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.
- Provides personal care assistance as needed by person being served.
- Assists Case Manager in identifying and coordinating transportation for person served.
- Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.
- Strives to improve job knowledge and understanding of services and business relationships.
- Applies time management skills to multi-task and is flexible to new situations.
Travel Required: Daily travel and transport of persons served.
Required education and/or work experience:
High school diploma or equivalent, some higher education preferred.
- This is an entry level position, no experience necessary but one year of work experience is preferred.
- Must be able to interact with varying levels of employer management in a professional capacity.
Requirements
- Business Acumen: Knowledge and experience supporting people with disabilities.
- Ability to handle challenging behavior, teach job tasks and coach adults with disabilities.
- Customer Focus: Consistently has positive interaction with internal and external customers.
- Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output.
- Familiarity with Microsoft Office and willingness to learn and use databases.
- Valid Driver’s License, good driving record and proof of insurance.
- Use of personal smart phone required. (Stipend amount based on FT/PT status)
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs. Full range of motion to use proper lifting techniques to provide varying levels of personal care support for the individuals served.
Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply Now!General Summary:
This position will be for our new West Side Retail location at 7475 Mineral Point RD, Madison, WI 53717. Training will take place at our Nakoma or Middleton, WI locations, as well as out Outlet location until the West Side Retail location opens.
The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
- Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
- Easily identify brands and high interest items to maximize value in store or through e-commerce
- Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
- Communicates with material handler to bring product, empty garbage and swap out salvage containers
- Promptly greets customers when on the sales floor and donors when in the donation center
- Maintain a safe and clean work environment by following established 5S and safety guidelines
- Works the process staying in station producing primary donations, as assigned
- Works the process providing back-up to take in donations or put out product, as assigned
- Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to learn safe operation of power equipment, if over 18
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For a complete position description or questions, please contact Talent Aquisition Specialist, Maria Strauss, at mstrauss@goodwillscwi.org
General Summary:
The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
- Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
- Easily identify brands and high interest items to maximize value in store or through e-commerce
- Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
- Communicates with material handler to bring product, empty garbage and swap out salvage containers
- Promptly greets customers when on the sales floor and donors when in the donation center
- Maintain a safe and clean work environment by following established 5S and safety guidelines
- Works the process staying in station producing primary donations, as assigned
- Works the process providing back-up to take in donations or put out product, as assigned
- Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to learn safe operation of power equipment, if over 18
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
General Summary:
The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
- Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
- Easily identify brands and high interest items to maximize value in store or through e-commerce
- Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
- Communicates with material handler to bring product, empty garbage and swap out salvage containers
- Promptly greets customers when on the sales floor and donors when in the donation center
- Maintain a safe and clean work environment by following established 5S and safety guidelines
- Works the process staying in station producing primary donations, as assigned
- Works the process providing back-up to take in donations or put out product, as assigned
- Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to learn safe operation of power equipment, if over 18
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
General Summary:
The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
- Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
- Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
- Easily identify brands and high interest items to maximize value in store or through e-commerce
- Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
- Communicates with material handler to bring product, empty garbage and swap out salvage containers
- Promptly greets customers when on the sales floor and donors when in the donation center
- Maintain a safe and clean work environment by following established 5S and safety guidelines
- Works the process staying in station producing primary donations, as assigned
- Works the process providing back-up to take in donations or put out product, as assigned
- Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to learn safe operation of power equipment, if over 18
- Good interpersonal and customer service skills
Travel Required: No
Required education and/or work experience:
- No experience necessary
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
General Information:
The Property Supervisor for Goodwill of South Central Wisconsin supported housing oversees daily management and maintenance, ensuring a safe, clean, and comfortable environment for residents. Current properties include housing for individuals with disabilities (HUD Section 811) and elderly residents (HUD Section 202). As a live-in position, the supervisor performs light maintenance, addresses minor repairs, and helps tenants maintain a habitable living space. Additionally, the supervisor acts as a liaison between tenants and property management, fostering positive relationships and ensuring residents have the support they need. This role is key in maintaining the community and supports Goodwill’s mission of providing affordable, accessible housing for individuals with disabilities or aging adults, promoting independence and a high quality of life.
Principal Duties and Responsibilities:
- Work closely with the Residential Property Manager and Maintenance staff to ensure the property is well-maintained and tenants’ needs are being met.
- Ensure the building and grounds remain safe, clean, and habitable by overseeing preventive maintenance checks and the housekeeping of common areas.
- Regularly and promptly respond to tenant concerns by assessing all service requests, repairing as capable and reporting service requests appropriately.
- Helps problem solve and deescalate situations.
- Reports and prevents known safety accidents and hazards in a timely manner.
- Performs required routine safety checks and maintains records.
- Assist tenants with annual application for HUD subsidy.
- Works independently and makes day to day decisions without close supervision.
Requirements
Knowledge, Skills & Abilities Required:
• Customer Focus: Sensitivity to the needs of older adults or people living with mental illness.
• Accountability: Providing the best possible solution to support the mission and organization.
• Drive for Results: Knowledge of basic building maintenance, general housekeeping techniques and procedures.
• Continuous Improvement: Open minded, with flexibility to improve quality of output.
Travel Required: No
Compensation: Fixed Monthly Stipend and On-Site apartment.
Required Education and/or Work Experience:
· High school diploma or equivalent.
· 1 year of related work experience in a human service setting or housing management position.
Description of Physical Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Must be able to clearly communicate.
· Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.
** The deadline to apply is February 27th, 2025. **
For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421
Apply Now!
Shifts available:
Monday – Friday 2:00PM – 10:00PM
Saturday – Wednesday 10:00AM – 6:00PM
General Summary:
Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.
Principal Duties & Responsibilities:
- Provide support, assistance, and supervision to the residents.
- Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
- Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
- Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
- Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
- Promote Goodwill’s mission and teamwork among other staff and customers.
- Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
- Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
- Complete all documentation required for resident care, facility operations and licensure.
- Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
- Complete assigned duties, including required training in a timely manner.
- Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
- Effectively respond to residents and the environment in all situations.
- Consistently perform all duties within the framework of our Core Values.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain a stationary position to be able to operate a computer and other office
equipment, mostly indoor office environment.
- Must be able to clearly communicate.
- Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge, Skills & Abilities Required:
- Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
- Customer Focus: Consistently has positive interaction with internal and external customers.
- Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output.
- Familiarity with Microsoft Office, and the willingness to learn and use databases.
Travel Required: Occasional travel for supervision of residents
Required education and/or work experience:
- High School diploma and work experience caring for individuals with disabilities is preferred.
- Associates’ college degree or 1 year of work experience in human services or related field is preferred.
Apply Now!
Shifts available:
Monday- Friday – 2:00PM – 10:00PM
Monday- Friday – 6:45AM – 2:45PM
General Summary:
Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.
Principal Duties & Responsibilities:
- Provide support, assistance, and supervision to the residents.
- Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
- Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
- Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
- Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
- Promote Goodwill’s mission and teamwork among other staff and customers.
- Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
- Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
- Complete all documentation required for resident care, facility operations and licensure.
- Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
- Complete assigned duties, including required training in a timely manner.
- Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
- Effectively respond to residents and the environment in all situations.
- Consistently perform all duties within the framework of our Core Values.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain a stationary position to be able to operate a computer and other office
equipment, mostly indoor office environment.
- Must be able to clearly communicate.
- Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge, Skills & Abilities Required:
- Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
- Customer Focus: Consistently has positive interaction with internal and external customers.
- Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output.
- Familiarity with Microsoft Office, and the willingness to learn and use databases.
Travel Required: Occasional travel for supervision of residents.
Required education and/or work experience:
- High School diploma and work experience caring for individuals with disabilities is preferred.
- Associates’ college degree or 1 year of work experience in human services or related field is preferred.
Apply Now!
This role is flexible and cover two locations- Northport GH (Saturday 7am-3pm) and Offshore (Wed 10am -6pm)
General Summary:
Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.
This is a part time/floater position that would require availability to work at each Group Home, with a set shift at our Northport Group Home every Friday or Saturday 7:00AM – 3:00PM
Principal Duties & Responsibilities:
- Provide support, assistance, and supervision to the residents.
- Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
- Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
- Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
- Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
- Promote Goodwill’s mission and teamwork among other staff and customers.
- Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
- Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
- Complete all documentation required for resident care, facility operations and licensure.
- Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
- Complete assigned duties, including required training in a timely manner.
- Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
- Effectively respond to residents and the environment in all situations.
- Consistently perform all duties within the framework of our Core Values.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
- Must be able to clearly communicate.
- Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge, Skills & Abilities Required:
- Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
- Customer Focus: Consistently has positive interaction with internal and external customers.
- Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output.
- Familiarity with Microsoft Office, and the willingness to learn and use databases.
- Valid Wisconsin Driver’s License, good driving record and proof of insurance
Travel Required: Occasional travel and transport of residents for community integration.
Required education and/or work experience:
- High School diploma and work experience caring for individuals with disabilities is preferred.
- Associates’ college degree or 1 year of work experience in human services or related field is preferred.
Apply Now!
General Summary:
Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.
Shift available:
This position will consist of 20hours per week and float in-between both Group Homes between our Northport and Offshore location. There is a set shift for Fridays 10:00AM – 6:00PM at our Offshore location and Saturdays 7:00AM – 3:00PM at our Northport location.
Principal Duties & Responsibilities:
- Provide support, assistance, and supervision to the residents.
- Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
- Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
- Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
- Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
- Promote Goodwill’s mission and teamwork among other staff and customers.
- Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
- Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
- Complete all documentation required for resident care, facility operations and licensure.
- Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
- Complete assigned duties, including required training in a timely manner.
- Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
- Effectively respond to residents and the environment in all situations.
- Consistently perform all duties within the framework of our Core Values.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain a stationary position to be able to operate a computer and other office
equipment, mostly indoor office environment.
- Must be able to clearly communicate.
- Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge, Skills & Abilities Required:
- Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
- Customer Focus: Consistently has positive interaction with internal and external customers.
- Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output.
- Familiarity with Microsoft Office, and the willingness to learn and use databases.
- Valid Wisconsin Driver’s License, good driving record and proof of insurance
Travel Required: Occasional travel and transport of residents for community integration.
Required education and/or work experience:
- High School diploma and work experience caring for individuals with disabilities is preferred.
- Associates’ college degree or 1 year of work experience in human services or related field is preferred.
Apply Now!
General Summary:
Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.
Supervisory responsibilities:
- Assists with training employees.
- Supervises the daily workflow of donations, production and store.
- Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy.
Principal Duties & Responsibilities:
- Provide best in class service by greeting and assisting customers, coaching all employees to do the same.
- Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.
- Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations.
- Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves.
- Monitors donor service and donor staff productivity, helping assist donors as needed.
- Trains staff, provides ongoing coaching and follow up.
- Project a positive image of Goodwill in words and actions to internal and external customers.
- Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management.
- Accurately enters report data.
- Consistently perform all duties within the framework of our Core Values.
Requirements
Knowledge, Skills & Abilities Required:
- Leadership skills relevant to the responsibilities of this role.
- Familiarity with Microsoft Office.
Travel Required: Travel up to 5%.
Required education and/or work experience:
- High school diploma or equivalent.
- 1 year work experience, retail preferred.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
- Ability to maintain a stationary position to be able to operate a computer and other office equipment.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary:
Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.
Supervisory responsibilities:
- Assists with training employees.
- Supervises the daily workflow of donations, production and store.
- Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy.
Principal Duties & Responsibilities:
- Provide best in class service by greeting and assisting customers, coaching all employees to do the same.
- Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.
- Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations.
- Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves.
- Monitors donor service and donor staff productivity, helping assist donors as needed.
- Trains staff, provides ongoing coaching and follow up.
- Project a positive image of Goodwill in words and actions to internal and external customers.
- Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management.
- Accurately enters report data.
- Consistently perform all duties within the framework of our Core Values.
Requirements
Knowledge, Skills & Abilities Required:
- Leadership skills relevant to the responsibilities of this role.
- Familiarity with Microsoft Office.
Travel Required: Travel up to 5%.
Required education and/or work experience:
- High school diploma or equivalent.
- 1 year work experience, retail preferred.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
- Ability to maintain a stationary position to be able to operate a computer and other office equipment.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary:
Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.
Supervisory responsibilities:
- Assists with training employees.
- Supervises the daily workflow of donations, production and store.
- Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy.
Principal Duties & Responsibilities:
- Provide best in class service by greeting and assisting customers, coaching all employees to do the same.
- Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.
- Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations.
- Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves.
- Monitors donor service and donor staff productivity, helping assist donors as needed.
- Trains staff, provides ongoing coaching and follow up.
- Project a positive image of Goodwill in words and actions to internal and external customers.
- Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management.
- Accurately enters report data.
- Consistently perform all duties within the framework of our Core Values.
Requirements
Knowledge, Skills & Abilities Required:
- Leadership skills relevant to the responsibilities of this role.
- Familiarity with Microsoft Office.
Travel Required: Travel up to 5%.
Required education and/or work experience:
- High school diploma or equivalent.
- 1 year work experience, retail preferred.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.
- Must be able to clearly communicate.
- Ability to maintain a stationary position to be able to operate a computer and other office equipment.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary:
Perform full life cycle recruiting activities to meet the organization’s needs, including workforce planning, sourcing and communicating with candidates, screening, orientation paperwork, regulatory reporting, attending job fairs, facilitating the creation and update of job descriptions, managing the ATS, and performing recruiting related projects or tasks.
Principal Duties & Responsibilities:
- Partner with leaders across the organization to identify current and future staffing needs, including creation and updating of job posting templates, anticipating current staffing needs based on turnover and forecasting future staffing needs based on organization strategic plan.
- Review applications and schedule and conduct interviews for select roles across the organization.
- Maintain consistent communications with candidates at all stages of the recruitment cycle and ensure a best in class experience through each stage.
- Assist managers with negotiation and extending conditional offers of employment including the creation and maintenance of offer letter templates.
- Perform reference and background checks on applicants.
- Ensure each new hire has a completed E-Verify record. Troubleshoot problems and intervene with Tentative Non Confirmations (TNC) by communicating with Hiring Managers and Candidates. Provide direction and counsel to both groups to resolve TNC decisions.
- Partner with Marketing to develop and execute a social media strategy including platforms such as LinkedIn, Facebook, and others. Work with them in the development of other collaterals for promoting our employment brand and attracting talent.
- Develop community partnerships to create a pipeline of talent geared toward the growth of the organization and achievement of diversity, equity and inclusion goals. This includes proactive outreach to other organizations, educational institutions and attendance at university and community job fairs.
- Follow-up with hiring managers to ensure new hire paperwork is submitted accurately and on time. Coach Managers, as needed.
- Serve as internal subject matter expert and owner for all users of our Applicant Tracking System. Create and maintain user accounts and serve as first point of contact for staff requiring assistance in its use. Develop and execute training for hiring managers on its use and facilitate candidate movement through all stages of the software.
- Conduct HR recruiting file audits as directed including federal forms, identity, and work authorization documents.
- Continuously look for ways to improve and streamline the recruiting process for the candidate, the hiring manager, and other internal departments.
- Learn and maintain professional knowledge through educational workshops, conferences, publications, professional organizations, and networking.
- Maintain and provide timely and accurate data to maintain recruiting metrics. Submit monthly reports and analytics to track progress towards goals.
- Gather data around competition and market conditions or trends that may impact ability to find and hire the right talent.
- Assist with Talent Acquisition and Human Resources projects and initiatives as needed.
Requirements
Knowledge, Skills & Abilities Required:
- Bilingual in Spanish preferred.
- Must possess excellent verbal, written and interpersonal communication skills, electronically, over the phone, and face-to-face.
- Knowledge of applicable local, state and federal HR law.
- Proficient with Microsoft Office and HRIS database.
- Experience developing and implementing social media campaigns to build applicant pools and foster an employer brand is prefered.
Travel Required: Ability to travel up to 10 %.
Required education and/or work experience:
- Associate’s degree with minimum of 2 years’ related recruiting experience in an HR role.
- Experience with recruiting for a multi-site organization for varying organizational levels and position types strongly preferred.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421
Apply Now!General Summary:
The VITA Program Coordinator supervises the Site Coordinators, Quality Reviewer and volunteers to successfully execute the VITA Program. This position is allotted 200 hours of limited time employment during the tax season, starting no sooner than December 1st.
Principal Duties & Responsibilities:
- Provides exceptional clients experience to those we serve.
- Secondary point of contact for clients and volunteers to address questions or concerns.
- Respond to routine telephone and e-mail inquiries and correspondence in a timely manner.
- Ensures clients’ documentation is secured and placed into appropriate files wthin DMS
- Assists in identifying tax site locations and schedule including hours/days of operations.
- Coordinates and ensures the efficiency of the client scheduling system.
- Manages the distribution, collection, and re-inventory of all VITA equipment and supplies and submits requests for purchases as needed.
- Oversee updates of all software, records, and reports.
- Creates and submits ad hoc reports in a timely manner.
- Submits accurate data reports, satisfaction surveys, and grant required reports in a timely manner.
- Communicate any revisions or programmatic changes to all relevant parties.
- Supervises all VITA team members, providing training and assistance.
- Assists Site Coordinators in planning and coordinating VITA clinics and travels to clinic sites.
- Monitors volunteers’ schedule created by Site Coordinator for appropriate coverage for location and shift.
- Partners with Quality Reviewers to address issues discovered.
- Coordinates the VITA staff and volunteers’ training and retention plan.
- Maintains accurate documentation of staff and volunteers’ required certifications.
- Conducts training and study sessions for volunteers and acts as a resource to staff and volunteers.
- Coordinates of end-of-year volunteer recognition event.
- Coordinates the implementation of FEAB service.
- Performs all duties within the framework of our GWSC Core Values.
Requirements
Knowledge, Skills & Abilities Required or Preferred:
- Business Acumen: Attention to detail with the ability to quickly learn and navigate complex tax laws and utilize technology effectively, coaching others to do the same.
- Customer Focus: Approachable and patient providing consistent positive interaction with all internal and external customers.
- Accountability: High level of integrity and confidentiality in handling sensitive financial information.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems, providing the best possible solution to support the mission and organization.
- Continuous Improvement: Open minded, with flexibility to improve quality of output.
- Bilingual preferred, but not required.
Travel Required: Ability to travel up to 50%.
Required education and/or work experience:
- Bachelor’s degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education.
- Previous experience with personal income tax preparation strongly preferred.
- Experience coordinating program operations, policies and supervising staff.
- Has attained or is willing to attain the IRS VITA certifications:
- Volunteer Standards of Conduct
- Intake/Interview/Quality Review
- Basic Tax Law
- Advanced Tax Law
- Site Coordinator
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to operate a computer and other office equipment in an office environment.
- Occasionally lift or move up to 20 pounds.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!General Summary:
The Site Coordinator is expected to provide effective clinic site management; communicate clear and consistent messages to volunteers regarding expectations, goals, measures, and outcomes and to ensure a successful filing season. This position is allotted 250 hours of limited time employment during the tax season, starting no sooner than December 1st.
Principal Duties & Responsibilities:
- Ensures assigned sites have all processes in place to adhere to the ten Quality Site Requirements.
- Respond to routine telephone and e-mail inquiries and correspondence in a timely manner.
- Supervise volunteers working at assigned sites.
- Verify that every volunteer has signed and dated Form 13615, Volunteer Standards of Conduct Agreement –VITA/TCE Programs, prior to working at the site.
- Establish a process to ensure all IRS tax law-certified volunteer preparers and quality reviewers are assigned returns within their level of certification and within scope of the VITA/TCE Programs.
- Ensure tax returns are complete and ready for uality review by a designated or peer-to-peer quality reviewer.
- Develop and maintain schedules for all volunteers to ensure there is adequate coverage, supplies, and equipment at your site.
- Share and monitor adherence to the Volunteer Tax Alerts (VTA) and Quality Site Requirement Alerts (QSRA) with all volunteers.
- Provide exceptional customer experience to those we serve.
- Address and improve processes as needed, thinking quickly and with others in mind.
- Ensure clients’ documentation is secured and placed into appropriate files and within data management systems.
- Works in partnership with Program Coordinator to ensure effective program coordination and service delivery.
- Submit accurate and timely data reports and complete grant information as requested.
- Consistently perform all duties within the framework of our Core Values.
- Address taxpayer questions or concerns.
- Provide taxpayer support questions and inquiries regarding tax-related questions and appointment scheduling.
- Review tax returns with tax payer and obtain signed Form 8879 IRS e-file Signature Authorization and State Tax Return signature page.
- Work with project coordinator to prepare sites for tax season, including scheduling of appointments, communication and preparing documents and materials.
Requirements
Knowledge, Skills & Abilities Required or Preferred:
- Business Acumen: Attention to detail with the ability to quickly learn and navigate complex tax laws and utilize technology effectively, coaching others to do the same.
- Customer Focus: Approachable and patient providing consistent positive interaction with all internal and external customers.
- Accountability: High level of integrity and confidentiality in handling sensitive financial information.
- Drive for Results: Finds solutions, resolves conflict, and proactively solves problems, providing the best possible solution to support the mission and organization.
- Continuous Improvement: Open minded, with flexibility to improve quality of output.
- Bilingual preferred, but not required.
Travel Required: Ability to travel up to 50%.
Education and/or work experience:
- Associate’s degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education.
- Previous experience with personal income tax preparation. VITA experience strongly preferred.
- Has attained or is willing to attain the IRS VITA certifications:
- Volunteer Standards of Conduct
- Intake/Interview/Quality Review
- Basic Tax Law
- Advanced Tax Law
- Site Coordinator
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to operate a computer and other office equipment in an office environment.
- Occasionally lift or move up to 20 pounds.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply Now!
The volunteer’s responsibilities include completing assigned tasks for the VITA program at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values.
Principal Duties & Responsibilities:
· Partner with the taxpayer and follow the process to complete federal and state tax returns.
· Remain professional in their interactions with all internal and external customers.
· Communicate to management when you are running late or unable to fulfill your duties.
· Consistently perform all duties within the framework of our Core Values.
Volunteer as Client Facilitator:
· Welcome and orient the tax filers to the tax site.
· Provide taxpayers with intake forms and answers non-tax questions.
· Ensure the taxpayer has brought all required documents to verify taxpayer identity and complete tax return.
· Determine if the return is within the scope of returns, we are allowed to do and determine which certified volunteer can prepare
the return.
· Manage waiting and entry areas to maintain the flow of taxpayers according to site operational procedures.
· Refer taxpayers to Tax Preparers or Site Coordinators for tax questions.
· Inform taxpayers about other community resources when necessary.
Volunteer as Tax Preparer:
· Interviews taxpayers using the IRS Intake/Interview & Quality Review Sheet.
· Provide high-quality tax return preparation to taxpayers who qualify for VITA assistance.
· Prepare only returns that are within their certification level(s) and within the scope of the program.
· Enter tax information into the tax software.
· Answer questions and/or use available resources to assist taxpayers.
· Always adhere to quality site requirements and Volunteers Standards of Conduct.
· Maintain taxpayer privacy and confidentially standards.
Requirements
Education and Experience:
Ability to access the FREE VITA training and attain appropriate VITA IRS certifications and to apply skills learned.
Knowledge Skills and Abilities:
· Business Acumen: Utilize information acquired from required VITA training and certifications.
· Customer Focus: Approachable and patient providing consistent positive interaction with all customers.
· Accountability: High level of integrity and confidentiality in handling sensitive financial information.
· Continuous Improvement: Finds solutions and proactively addresses challenges.
· Drive for Results: Ability to prioritize tasks, meet deadlines, and work independently or collaboratively as needed.
Description of physical environment:
The physical demands described here are representative of those that must be met by a volunteer to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to operate a computer and other office equipment in an office environment.
· Occasionally lift or move up to 20 pounds.
EEOC statement:
Goodwill of South Central of Wisconsin provides equal opportunities to all applicants for volunteer opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of volunteering at Goodwill.
Apply Now!General Summary:
The volunteer’s responsibilities include completing assigned tasks to assist the employees at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values.
Principal Duties & Responsibilities:
- Volunteers need to arrive on time and be ready to contribute.
- Assist Donation Attendants working together to bring in donations, move materials and sort products.
- Assist Utility Clerks by helping them with a cleaning project.
- Assist Production Associates moving their product, dumping trash and sorting donations for quality.
- Observe the rules and safety regulations of the organization while carrying out tasks.
- Remain professional in their interactions with all internal and external customers.
- Communicate with management when you are running late or unable to fulfill your duties.
- Consistently perform all duties within the framework of our Core Values.
Requirements
Knowledge, Skills & Abilities Required:
- Completion of training with a willingness to learn their role to assist others as part of a team.
- The ability to follow instructions, acting with respect and diligence.
- Good time management and reliable transport.
Description of physical working environment:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
- Work outside in hot or cold temperatures and inclement weather.
- Must be able to clearly communicate.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply Now!General Summary: The Warehouse Specialist performs a variety of tasks to process product for resale in the Outlet store or to our aftermarket vendors. This role supports our mission by generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.
Principal Duties & Responsibilities:
- Prepare salvage textiles for resale in outlet, along with removal pulls of unsold merchandise for aftermarkets.
- Prepare salvage hardlines for resale in outlet, along with removal pulls of unsold items to be resorted for aftermarkets or other disposition.
- Interacts with shoppers and coworkers in a professional and pleasant manner.
- Safely operates a trash compactor, tipper, baler, and forklift, including required equipment checks, as needed.
- Report safety accidents and hazards.
- Continuously picks up items and places merchandise in appropriate area.
- Maintain neat, clean, and safe environment by following established 5S principles and safety guidelines.
- Interacts with shoppers and coworkers in a professional and pleasant manner.
- May be asked to assist Asset Protection Agents, if 18 or older, to act as witness for shoplifting detentions.
- Consistently perform all duties within the framework of our Core Values
Requirements
Knowledge, Skills & Abilities Required:
- Ability to be trained to use required equipment, including but not limited to an auto-baler, pallet jacks, hand tools, forklift (requires certification within 90 days), and compactor. Must be 18 years of age to operate the tipper.
Travel Required: None
Required education and/or work experience:
- High school diploma or equivalent, desired.
- Prior related experience (forklift, computer, light industrial), preferred.
Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods throughout the facility, using a full range of motion to lift, push or pull up to 40 lbs.
- Ability to operate equipment, including compactor, tipper, baler, and forklift.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.