At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment (must be 18 years old and over)

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and musical instruments, when assigned. Removes personal data from technology. Uses various equipment as needed to help authenticate or determine value.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of ability to perform computer diagnostics, hardware repairs, software installations, and maintenance.
• Familiarity with major operating systems including Windows, Linux, Mac OS, and resetting protocols for mobile devices.
• An understanding of contemporary computer hardware, both internal and external.
• Familiarity with a broad range of musical instruments (both acoustic and electric guitars).
• Knowledge of vintage stereo components and typewriters a plus

Travel Required: None

Required education and/or work experience: 

• High School diploma or equivalent 
• Two years’ experience working in an electronics service or performance field.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate descriptions with precise item titles, measurements, and sizes for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Uses various equipment as needed to help authenticate or determine value: loupe, gem tester, software etc.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of and ability to accurate identify common gemstones (size, quality, type) and precious metals.

Travel Required: None

Required education and/or work experience: 

• High school diploma or equivalent.
• Two years’ experience working in a jewelry-related role such as retail sales, appraisals, jewelry making.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and media, when assigned. Removes personal data from technology. Sorts and prepares media lots for auction.
• Uses various equipment as needed to help authenticate or determine value; loupe, gem tester, book scanner, software etc.
• Processes items for shipping, as needed.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

•  Excellent written communication skills a must.
•  Ability to process images on mobile devices, and familiarity with graphics editing software.
•  Proficient in Microsoft Office software.
•  Ability to work independently as needed and thrive in a fast-paced environment

Travel Required: None

Required education and/or work experience:

•  High school diploma or equivalent.
•  Two years’ experience selling online personally, or for a commercial enterprise is preferred.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and media, when assigned. Removes personal data from technology. Sorts and prepares media lots for auction.
• Uses various equipment as needed to help authenticate or determine value; loupe, gem tester, book scanner, software etc.
• Processes items for shipping, as needed.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

•  Excellent written communication skills a must.
•  Ability to process images on mobile devices, and familiarity with graphics editing software.
•  Proficient in Microsoft Office software.
•  Ability to work independently as needed and thrive in a fast-paced environment

Travel Required: None

Required education and/or work experience:

•  High school diploma or equivalent.
•  Two years’ experience selling online personally, or for a commercial enterprise is preferred.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

We offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

 At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

Schedule:  

Thursday and Friday 10:00 a.m. – 6:00 p.m. and Saturday, 7:00 a.m. – 3:00 p.m.

General Summary:

Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.

Principal Duties & Responsibilities:

• Provide support, assistance, and supervision to the residents. 
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions. 
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity. 
• Promote Goodwill’s mission and teamwork among other staff and customers. 
• Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer. 
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources. 
• Complete all documentation required for resident care, facility operations and licensure. 
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs. 
• Complete assigned duties, including required training in a timely manner. 
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner. 
• Effectively respond to residents and the environment in all situations. 
• Consistently perform all duties within the framework of our Core Values. 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate.
• Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Requirements

Knowledge, Skills & Abilities Required:

• Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open-minded, with flexibility to improve quality of output.
• Familiarity with Microsoft Office, and the willingness to learn and use databases.
• Valid Wisconsin Driver’s License, good driving record and proof of insurance

Travel Required: Occasional travel and transport of residents for community integration.  

Required education and/or work experience:

• High School diploma and work experience caring for individuals with disabilities is preferred.
• Associates’ college degree or 1 year of work experience in human services or related field is preferred. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Property Manager is responsible for the effective, compliant, and financially responsible operation of Goodwill of South Central Wisconsin’s affordable housing portfolio, consisting of approximately 74 scatter-site HUD-supported units serving individuals with chronic mental illness and low-income seniors. This position provides hands-on leadership for all aspects of property operations, including HUD compliance, occupancy, resident certifications, lease administration, property maintenance, financial performance, inspections, vendor management and supervision of on-site Property Supervisors.

Supervisory Functions:

• Provide regular performance evaluations, training, and professional development opportunities for Property Supervisors. 
• Partner with HR to recruit, interview and hire staff. 

Principal Duties & Responsibilities:

HUD Compliance and Occupancy

• Maintain compliance with applicable HUD requirements, regulatory agreements, housing assistance contracts, fair housing requirements, and Goodwill policies.
• Manage applicant eligibility, waiting lists, move-ins, annual and interim recertifications, rent calculations, and move-outs.
• Maintain accurate and complete resident and property records and ensure required documentation is completed within established timelines.
• Manage applicable HUD systems and reporting requirements, including EIV and other required occupancy and compliance processes.
• Coordinate HUD, WHEDA, NSPIRE, management, and other regulatory inspections and ensure deficiencies are corrected timely.
• Maintain readiness for regulatory reviews, audits, and monitoring visits.
• Administer reasonable accommodation and modification requests in accordance with applicable requirements.

Property and Resident Management

• Serve as the primary management contact for residents regarding leases, rent, property conditions, policies, notices, and tenancy-related concerns.
• Administer leases consistently and address lease violations, delinquent rent, housekeeping concerns, unauthorized occupants, and other tenancy matters.
• Prepare and issue required resident notices and maintain appropriate documentation.
• Promote respectful, professional relationships with residents while maintaining appropriate landlord/resident boundaries.
• Coordinate with external case managers or service providers when appropriate and authorized when an issue affects successful tenancy.
• Follow established procedures for resident emergencies, safety concerns, and crisis situations.

Property Operations and Maintenance

• Ensure properties are maintained in safe, clean, functional, and habitable condition.
• Coordinate and prioritize maintenance requests, preventive maintenance, unit turns, inspections, and corrective work.
• Supervise or coordinate maintenance staff and outside contractors.
• Obtain bids and manage vendors for specialized repairs, maintenance, and property services.
• Monitor property conditions and identify short- and long-term capital needs.
• Maintain appropriate documentation of work orders, inspections, repairs, and preventive maintenance.
• Coordinate emergency and after-hours maintenance response.

On-Site Property Supervisor Oversight

• Recruit, orient, train, and supervise on-site Property Supervisors.
• Establish clear expectations regarding the role and responsibilities of Property Supervisors.
• Ensure Property Supervisors appropriately identify, document, and report maintenance, safety, resident, and property concerns.
• Maintain clear boundaries between duties performed by Property Supervisors and decisions reserved for the Property Manager.
• Conduct regular communication and follow-up performance with Property Supervisors.

Financial and Administrative Management

• Develop and monitor annual property operating budgets in collaboration with Finance and organizational leadership.
• Review property revenues, expenses, rent collections, vacancies, maintenance costs, and budget variances.
• Approve and appropriately code property invoices and expenditures.
• Coordinate with Finance regarding accounts receivable, accounts payable, deposits, reconciliations, financial reporting, reserves, and audits.
• Monitor delinquent accounts and implement appropriate collection procedures.
• Support planning and administration of replacement reserves, capital improvements, grants, and other property funding.
• Identify opportunities to improve operating efficiency and control costs while maintaining property standards and regulatory compliance.

Risk Management and Continuous Improvement

• Maintain compliance with Fair Housing, Section 504, ADA, privacy, safety, and other applicable requirements.
• Identify operational, compliance, safety, and financial risks and elevate significant concerns to leadership.
• Maintain appropriate confidentiality of resident information.
• Develop and maintain consistent property-management procedures across the housing portfolio.
• Track key performance indicators and recommend operational improvements.
• Participate in organizational planning, budgeting, compliance, and quality-improvement activities related to the housing portfolio.

Requirements

Knowledge, Skills & Abilities Required:

• Business Acumen: Thorough knowledge of principles and practices associated with residential service delivery for people with disabilities associated with mental illness.  
• Customer Focus: Effective communication skills, both oral and written for consistent and positive interaction with internal and external customers. 
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission. 
• Drive for Results: Thorough knowledge of mission information (data) requirements and performance outcome measures as guided by local, state and federal government, GII or another contracted agency. 
• Continuous Improvement: Familiarity with community human service system, providing open minded flexibility to improve quality of program output. 
• Managerial Courage: Ability to deliver difficult messages and say” no” when necessary. 
• Management Agility: Ability to supervise, organize, manage, and problem solve.  

Travel Required: Ability to travel up to 25% local. 

Required education and work experience:

• 5+ years of property management experience, or comparable post-secondary education and work experience 
• Experience must include work with HUD-subsidized housing  
• HUD-specific certifications such as COS (Certified Occupancy Specialist) or LIHTC (Low-Income Housing Tax Credit) preferred. 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 
• Must be able to clearly communicate, identify, analyze and assess details.   
• Ability to move freely throughout the facility and lift, push or pull up to 20 lbs.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%. 

• Travel to Madison for training is a required part of this position. Mileage reimbursement and paid training hours will be provided. 

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

 Limited-Term Employment & Volunteer Requirement:

This position is allotted 300 hours of limited-term employment during the tax season, beginning no sooner than December 1. As part of this role, this position requires the completion of specified volunteer hours, as needed, during the tax season.

General Summary:

The VITA Program Coordinator oversees the operation and administration of the Goodwill Volunteer Income Tax Assistance (VITA) Program, including site operations, staff and volunteer coordination, training, quality assurance, taxpayer services, reporting, and program compliance. This position supervises Site Coordinators, Quality Reviewers, and volunteers to ensure the successful delivery of accurate, efficient, and accessible tax preparation services in accordance with IRS VITA program requirements and organizational standards.

Principal Duties & Responsibilities:

• Oversees VITA program operations by supervising Site Coordinators, Quality Reviewers, and volunteers to ensure the effective and efficient delivery of services across all VITA sites.
• Ensures program compliance by overseeing adherence to IRS VITA program requirements, including Quality Site Requirements, Volunteer Standards of Conduct, taxpayer privacy and confidentiality, volunteer certification requirements, and other applicable regulations, policies, and procedures.
• Oversee program quality assurance by coordinating with Quality Reviewers and Site Coordinators to support accurate and effective tax preparation services and address program concerns as they arise.
• Manages the relationship with the local IRS office and Stakeholder Partnerships, Education and Communication (SPEC) by maintaining communication with IRS representatives, coordinating program-related questions and requests, and serving as the organization’s primary liaison for VITA program matters.
• Communicates program requirements and updates by monitoring relevant IRS guidance and program changes and communicating revisions, procedural updates, and other pertinent information to staff, volunteers, and other appropriate parties.
• Coordinates program audits and reviews by preparing for and supporting IRS, grant, financial, and other external audits or reviews; providing requested documentation and information; and coordinating responses and follow-up activities as needed.
• Coordinates VITA site operations by identifying and securing tax site locations; establishing site schedules, days, and hours of operation; supporting Site Coordinators in planning and conducting VITA clinics; and traveling to clinic sites as needed.
• Coordinates taxpayer services by promoting exceptional client experience, serving as a knowledgeable resource for staff and volunteers, overseeing the client scheduling process, responding to routine telephone and email inquiries, and serving as the escalation point for questions, concerns, or issues that require additional guidance or resolution.
• Coordinates staff and volunteer training and development by supporting recruitment, training, certification, and retention efforts; ensuring required training and certifications are completed and documented; coordinating training and study sessions; and providing or arranging ongoing guidance and assistance for staff and volunteers.
• Manages staffing and volunteer coverage by monitoring schedules developed by Site Coordinators and ensuring appropriate staffing and volunteer coverage for each location and shift.
• Manages VITA equipment, supplies, and resources by overseeing distribution, collection, inventory, security, and appropriate use; submitting purchase requests as needed; and ensuring resources are available to support program operations.
• Maintains program records and taxpayer documentation by overseeing the secure handling and timely filing of required documentation within the organization’s document management procedures and maintaining accurate records to support program operations and compliance.
• Oversee program data and reporting by maintaining software, records, and reports; preparing ad hoc reports; and submitting accurate and timely IRS, grant, program, and satisfaction survey reports as required.
• Coordinates Financial Education and Asset Building (FEAB) services in conjunction with the VITA program and organizational goals.
• Coordinates volunteer recognition activities, including the end-of-year volunteer recognition event.

Requirements

Knowledge, Skills & Abilities Required or Preferred:

• VITA Program Knowledge: Working knowledge of VITA program requirements, IRS regulations and guidance, taxpayer privacy and confidentiality requirements, and volunteer certification standards; or the ability to acquire this knowledge within a reasonable period.
• Tax Knowledge: Knowledge of or demonstrated ability to learn federal individual income tax concepts, tax preparation procedures, and applicable VITA tax law requirements.
• Program Coordination: Strong organizational and time-management skills with the ability to coordinate multiple sites, schedules, staff, volunteers, deadlines, and program requirements simultaneously.
• Leadership & Supervision: Ability to effectively supervise, coach, support, and motivate staff and volunteers with varying levels of experience and knowledge.
• Communication & Customer Service: Strong verbal and written communication skills with the ability to provide clear guidance, establish positive working relationships, and respond professionally and patiently to internal and external customers.
• Problem Solving & Judgment: Ability to assess situations, resolve routine issues, identify when matters require escalation, and make sound decisions within established policies and program requirements.
• Compliance & Confidentiality: High level of integrity and accountability with the ability to safeguard sensitive taxpayers, financial, employee, and organizational information and maintain accurate documentation.
• Technology & Data Management: Ability to learn and effectively use tax preparation software, scheduling systems, the Document Management System (DMS), Microsoft Office applications, and other technology used to support program operations, reporting, and communication.
• Adaptability & Continuous Improvement: Ability to adapt to changing IRS requirements, program needs, technology, and operating conditions while identifying opportunities to improve program quality and efficiency.
• Bilingual: Bilingual proficiency is a plus but not required.

Travel Required: Ability to travel up to 50%.

Required education and/or work experience:

• Associate degree or bachelor’s degree in accounting, finance, business administration, or a related field preferred; or an equivalent combination of education and relevant work experience
• Previous experience preparing individual income tax returns strongly preferred.
• Experience coordinating program operations, including managing schedules, processes, documentation, and multiple priorities.
• Previous experience supervising, training, coaching, or coordinating staff and/or volunteers.
• Experience working with compliance requirements, audits, reporting, or preferred regulated programs.
• Experience working with confidential financial or personally identifiable information preferred.
• Must attain and maintain IRS VITA certifications appropriate to the position, including:

– Volunteer Standards of Conduct 

– Intake/Interview/Quality Review

– Basic Tax Law

– Advanced Tax Law 

– Site Coordinator

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate, identify, analyze, and assess details.  
• Ability to move freely throughout our facilities and lift, push or pull up to 20 lbs.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities. 

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

 Limited-Term Employment & Volunteer Requirement

This position is allotted 250 hours of limited-term employment during the tax season, beginning no sooner than December 1. In addition, this position may also require volunteer hours as needed during the tax season.

General Summary:

The Site Coordinator is responsible for the effective day-to-day operation of assigned VITA clinic sites. This position supervises and supports volunteers, coordinates site schedules and resources, promotes a positive taxpayer experience, and ensures assigned sites operate in accordance with IRS VITA program requirements, organizational policies, and established procedures. The Site Coordinator serves as a key resource for volunteers and works closely with the VITA Program Coordinator to support consistent and successful program operations. 

Principal Duties & Responsibilities:

• Oversees assigned VITA site operations by ensuring required processes are in place and followed to support compliance with the IRS Quality Site Requirements, Volunteer Standards of Conduct, and other applicable VITA program requirements.
• Supervises and supports volunteers by communicating expectations, goals, program updates, and operational requirements; providing guidance and assistance; addressing concerns; and promoting effective teamwork and service delivery.
• Ensures volunteer compliance and certification by verifying required Volunteer Standards of Conduct agreements and certifications are completed before volunteers begin working at the site and ensuring volunteers perform duties within their certification level and the scope of the VITA program.
• Coordinates site staffing and resources by developing and maintaining volunteer schedules, ensuring adequate coverage, and coordinating the availability of necessary equipment, supplies, forms, and other site resources.
• Oversees tax preparation and quality review processes by ensuring returns are complete and ready for quality review, and that designated Quality Reviewers complete the required review process before returns are filed.
• Supports taxpayer services by providing exceptional customer experience, responding to taxpayer questions and concerns, and assisting with tax-related inquiries and appointment scheduling within the scope of the position.
• Reviews completed tax returns with taxpayers and ensures required taxpayer signatures and authorizations are obtained prior to filing, including Form 8879, IRS e-file Signature Authorization, and applicable state tax return signature documents.
• Protects taxpayer information and documentation by ensuring taxpayer documents are handled securely and maintained in the appropriate files and data management systems in accordance with applicable privacy, security, and recordkeeping requirements.
• Communicates IRS program updates by sharing and monitoring adherence to Volunteer Tax Alerts (VTAs), Quality Site Requirement Alerts (QSRAs), and other applicable program updates with volunteers.
• Supports program coordination and reporting by working with the VITA Program Coordinator to prepare assigned sites for the tax season, coordinate appointments and site communications, prepare required materials, and submit accurate and timely data and grant information as requested.
• Identifies and addresses operational issues by evaluating site processes, resolving routine concerns, escalating issues when appropriate, and identifying opportunities to improve the quality and efficiency of site operations.

Requirements

Knowledge, Skills & Abilities Required or Preferred:

• VITA Program Knowledge: Knowledge of or ability to learn VITA program requirements, IRS procedures, Quality Site Requirements, Volunteer Standards of Conduct, and applicable taxpayer privacy and confidentiality requirements.
• Tax Knowledge: Knowledge of or demonstrated ability to learn federal individual income tax concepts and VITA tax preparation requirements.
• Leadership & Supervision: Ability to supervise, support, coach, and motivate volunteers with varying levels of experience and knowledge.
• Organization: Strong organizational and time-management skills with the ability to coordinate volunteers, appointments, site resources, documentation, and competing priorities.
• Communication & Customer Service: Strong verbal and written communication skills with the ability to communicate clearly and professionally with volunteers, taxpayers, and program staff.
• Problem Solving: Ability to identify and resolve routine operational issues, respond appropriately to taxpayer and volunteer concerns, and escalate matters when additional guidance or support is needed.
• Technology: Ability to learn and effectively use tax preparation software, scheduling systems, data management systems, Microsoft Office applications, and other technology used to support VITA operations.
• Confidentiality & Accountability: High level of integrity and accountability with the ability to safeguard sensitive taxpayers and financial information and maintain accurate records.
• Adaptability: Ability to work effectively in a fast-paced, seasonal environment and adapt to changing program requirements and site needs.
• Bilingual: Bilingual proficiency is a plus but not required.

Travel Required: Ability to travel up to 50%.

Education and/or work experience:

• Associate degree in accounting, finance, business administration, human services, or a related field preferred; or an equivalent combination of education and relevant work experience. 
•  Previous experience preparing individual income tax returns strongly preferred.
• Must attain and maintain required IRS VITA certifications appropriate to the position, including:

– Volunteer Standards of Conduct 

– Intake/Interview/Quality Review

– Basic Tax Law

– Advanced Tax Law 

– Site Coordinator

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate, identify, analyze and assess details.  
• Ability to move freely throughout our facilities and lift, push or pull up to 20 lbs.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities. 

General Summary:

The volunteer’s responsibilities include completing assigned tasks to assist the employees at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values. 

Principal Duties & Responsibilities:

• Volunteers need to arrive on time and be ready to contribute. 
• Assist Donation Attendants working together to bring in donations, move materials and sort products.
• Assist Utility Clerks by helping them with a cleaning project.
• Assist Production Associates moving their product, dumping trash and sorting donations for quality.   
• Observe the rules and safety regulations of the organization while carrying out tasks.
• Remain professional in their interactions with all internal and external customers.
• Communicate with management when you are running late or unable to fulfill your duties. 
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Completion of training with a willingness to learn their role to assist others as part of a team.
• The ability to follow instructions, acting with respect and diligence.
• Good time management and reliable transport.

Description of physical working environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 
• Work outside in hot or cold temperatures and inclement weather.
• Must be able to clearly communicate. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: The Warehouse Specialist performs a variety of tasks to process product for resale in the Outlet store or to our aftermarket vendors. This role supports our mission by generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.

Principal Duties & Responsibilities:

• Prepare salvage textiles for resale in outlet, along with removal pulls of unsold merchandise for aftermarkets. 
• Prepare salvage hardlines for resale in outlet, along with removal pulls of unsold items to be resorted for aftermarkets or other disposition.  
• Interacts with shoppers and coworkers in a professional and pleasant manner.
• Safely operates a trash compactor, tipper, baler, and forklift, including required equipment checks, as needed.  
• Report safety accidents and hazards. 
• Continuously picks up items and places merchandise in appropriate area.
• Maintain neat, clean, and safe environment by following established 5S principles and safety guidelines.
• Interacts with shoppers and coworkers in a professional and pleasant manner.
• May be asked to assist Asset Protection Agents, if 18 or older, to act as witness for shoplifting detentions.  
• Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to be trained to use required equipment, including but not limited to an auto-baler, pallet jacks, hand tools, forklift (requires certification within 90 days), and compactor. Must be 18 years of age to operate the tipper.

Travel Required: None

Required education and/or work experience:

• High school diploma or equivalent, desired. 
• Prior related experience (forklift, computer, light industrial), preferred.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand and walk for extended periods throughout the facility, using a full range of motion to lift, push or pull up to 40 lbs.        
• Ability to operate equipment, including compactor, tipper, baler, and forklift. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

  At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary

      The Warehouse & Logistics Manager is responsible for overseeing the efficient, safe, and sustainable operation of warehouse, aftermarket and transportation functions. This role drives revenue and margin growth while ensuring operational excellence, customer satisfaction, and environmental stewardship. Key responsibilities include warehouse operations, logistics coordination, demand planning, and process improvement. This position directly contributes to the DGR mission of generating funds to help people in our community live, work, and thrive through housing, employment, and supportive services.

Leadership Responsibilities

• Recruit, interview, hire, and train team members.
• Oversee daily departmental operations to ensure efficiency and productivity.
• Provide ongoing coaching, feedback, and timely performance evaluations.
• Proactively manage employee development, performance improvement, and disciplinary actions, up to and including termination, in accordance with company policy.
• Foster a culture of accountability, safety, continuous improvement, and teamwork.

Requirements

Principal Duties & Responsibilities

• Ensure the safe, efficient, and cost-effective handling of donated and commercial goods, supplies, and equipment in accordance with Goodwill policies and budget expectations.
• Develop and communicate short- and long-term operational strategies to Executive Leadership and Store Management to achieve key performance objectives.
• Implement operational procedures that support budget targets and strategic initiatives.
• Negotiate with vendors, suppliers, and partners to improve profitability, operational efficiency, and sustainability outcomes.
• Monitor aftermarket trends to maximize salvage revenue and identify new revenue opportunities.
• Oversee warehouse management systems and support continuous improvement initiatives by identifying inefficiencies, analyzing root causes, and implementing process enhancements.
• Analyze operational and financial reports to ensure accurate tracking of inventory, salvage, transportation, and warehouse performance metrics.
• Coordinate logistics for internal operations and external partnerships to ensure timely and efficient material flow.
• Ensure high levels of internal and external customer service with retail locations, donors, recycling partners, and other stakeholders.
• Train and monitor staff on proper use, safety, maintenance, and documentation of power equipment and agency vehicles.
• Ensure compliance with DOT regulations, safety standards, and organizational policies to maintain a safe working environment. Report accidents and hazards promptly.
• Monitors warehouse inventory levels, including assessing the need for additional external warehouse space; ensures containers are distributed to stores using FIFO inventory management; and maintains a clean, organized, and safe dock and warehouse environment.
• Assists in the development, implementation, and execution of the organization’s sustainability strategy and related action plans.
• Conducts research and identifies opportunities to improve sustainability efforts, including energy efficiency, waste reduction, water conservation, and sustainable procurement.
• Builds and maintains strong relationships with internal and external stakeholders, including employees, suppliers, customers, and community partners.
• Consistently performs all duties in alignment with the organization’s Core Values.

Knowledge, Skills & Abilities Required

• Strong knowledge of motor vehicle safety practices and DOT regulations.
• Knowledge of Madison-area streets, traffic patterns, and approved truck routes, with the ability to effectively coordinate and optimize transportation routes.
• Culture: Demonstrates strong alignment with organizational culture by fostering a respectful, inclusive, and empowering work environment that promotes teamwork and engagement.
• Results-driven, with the ability to meet goals and expectations by aligning team efforts with organizational priorities, proactively addressing challenges, and maintaining a positive, mission-focused attitude.
• Accountability: Demonstrates accountability by leading by example, taking ownership of responsibilities, fulfilling commitments, and ensuring alignment with organizational goals.
• Maintains strong job knowledge and expertise, actively pursuing continuous learning and applying knowledge effectively to support operational success.
• Strong customer service, planning, organizational, and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
• Valid driver’s license, good driving record, and proof of insurance required.

Travel Requirement

           Ability to travel up to 10%, as needed to support operational and organizational needs.

Required Education and Experience

• Post-secondary degree in Logistics, Supply Chain Management, Business Administration, or a related field, with a minimum of two (2) years of supervisory experience in logistics, transportation, or warehouse operations; or
• Minimum of five (5) years of progressive supervisory experience in logistics, transportation, or warehouse operations in lieu of a degree.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 40 lbs.
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.
• Must be able to clearly communicate, identify, analyze and assess details.
• Ability to operate material handling equipment, including baler and forklift.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421