General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.   

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

 For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.  

Click “Apply” to reserve your spot at our Nakoma Hiring Event on Thursday, October 23th! Walk-in interviews will also be available—just stop by and chat with us, no appointment needed!

Are you ready to grow your career with an organization that makes a real difference in the community? Goodwill of South Central Wisconsin is now hiring for flexible full-time and part-time retail positions!

What we offer:

• Starting pay at $14/hour
   
• Paid time off
   
• 401(k) with a 3.5% employer match
   
• Employee discounts
   
• Career growth opportunities
   

Take the next step toward a meaningful career. Visit goodwillscwi.org/careers or scan the QR code on the flyer to learn more.

Click “Apply” to reserve your time at the Verona Hiring Event on October 23th!

Requirements

General Summary: This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed. 

Principal Duties & Responsibilities: 

• Provides on-site job coaching for supported participants.  
• Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.  
• Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.  
• Must follow work rules of each employer workplace and always present a professional demeanor.  
• Assists employer in identifying, modifying, or eliminating barriers to employment of persons served. 
• Promotes integration and natural support at places of employment.  
• Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.  
• Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.  
• Provides personal care assistance as needed by person being served.  
• Assists Case Manager in identifying and coordinating transportation for person served.  
• Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.  
• Strives to improve job knowledge and understanding of services and business relationships.  
• Applies time management skills to multi-task and is flexible to new situations.  

Travel Required: Daily travel and transport of persons served.

Required education and/or work experience: 

• High school diploma or equivalent, some higher education preferred. 
• This is an entry level position, no experience necessary but one year of work experience is preferred. 
• Must be able to interact with varying levels of employer management in a professional capacity. 

Requirements

• Business Acumen: Knowledge and experience supporting people with disabilities.  
• Ability to handle challenging behavior, teach job tasks and coach adults with disabilities. 
• Customer Focus: Consistently has positive interaction with internal and external customers. 
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems. 
• Continuous Improvement: Open-minded, with flexibility to improve quality of output. 
• Familiarity with Microsoft Office and willingness to learn and use databases. 
• Valid Driver’s License, good driving record and proof of insurance.  
• Use of personal smart phone required. (Stipend amount based on FT/PT status) 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs.   

Full range of motion to use proper lifting techniques to provide varying levels of personal care support for the individuals served. 

Must be able to clearly communicate. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• A generous PTO offering & 401K match
• Comprehensive health and wellness benefits
• A well-defined pathway for advancement and internal training to help you get there

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue and margin goals. This role contributes to the DGR purpose, to build skills and change lives in each of our communities while generating funds to support Goodwill of SCWI’s Mission. 

Supervisory responsibilities:

• Assists with recruiting, interview tours, and training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides coaching and supports constructive and timely performance evaluations. 
• Documents corrective actions of employees for Manager’s approval.  

Principal Duties & Responsibilities:

• Consistently perform all duties within the framework of our Core Values. 
• Provide best in class service by greeting customers/donor and inviting to return, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Monitors donor service and donor staff productivity using GRATIS to professionally Greet, offering pre-signed and dated Receipt, Assisting donors safely, Thank and Invite to donate again, and Sort product.  
• Ensures effective production flow and production staff productivity while producing product, moving donations, trash or salvage to maximize SL and HL output, spot checking quality and price to maximizes the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Trains staff and supports development as a mentor, providing actionable and constructive feedback in the moment, as part of creating a collaborative work environment. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data, identifying variances and trends to the management team.  
• Assist with HRIS management functions including payroll, scheduling, labor hours, reviews, as needed. 

Requirements

Knowledge, Skills & Abilities Required:

• Strong verbal and written communication skills as well as good interpersonal skills to interact with employees and the public. 
• Proficient with Microsoft Office. 

Travel Required: Travel up to 5%. 

Required education and/or work experience:

• 2 or more years of retail or production supervisory experience. 
• High school diploma or equivalent.     
• A post-secondary degree can be used in lieu of work experience. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

  For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

  For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.  

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

 For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.  

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

Available Schedules:  

Part Time- Weekends Only: Saturday and Sunday, 2:00 – 10:00 p.m.

General Summary: 

Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.

Principal Duties & Responsibilities: 

• Provide support, assistance, and supervision to the residents. 
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions. 
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity. 
• Promote Goodwill’s mission and teamwork among other staff and customers. 
• Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer. 
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources. 
• Complete all documentation required for resident care, facility operations and licensure. 
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs. 
• Complete assigned duties, including required training in a timely manner. 
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner. 
• Effectively respond to residents and the environment in all situations. 
• Consistently perform all duties within the framework of our Core Values. 

 Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate.
• Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

Knowledge, Skills & Abilities Required:  

• Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open-minded, with flexibility to improve quality of output.
• Familiarity with Microsoft Office, and the willingness to learn and use databases.
• Valid Wisconsin Driver’s License, good driving record and proof of insurance

Travel Required: Occasional travel and transport of residents for community integration.  

Required education and/or work experience:

• High School diploma and work experience caring for individuals with disabilities is preferred.
• Associates’ college degree or 1 year of work experience in human services or related field is preferred. 

General Summary:

Manages daily operations of their assigned Store to meet established revenue and margin objectives. Contributing to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment and supportive services. 

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports. 
• Leads the daily workflow of their department. 
• Provides constructive and timely performance evaluations. 
• Develops staff to increase internal talent pool and promote staff retention.  
• Administer the discipline and termination of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Oversees the service, product levels and safety of the operation within budgeted expense to advance the Goodwill mission and brand.  
• Monitors proper cash controls and asset protection guidelines within the operation, ensuring employee adherence to policies and procedure. 
• Leads internal and external customer service standards, to ensure best in class service from all members of the team.     
• Manages staff productivity, balancing service with the continuous flow of new quality merchandise for a fresh and full sales floor.   
• Manages employee work schedules to meet business demands.   
• Determines production set up and material handling to efficiently produce merchandise to generate quality and quantity of product to meet projected sales objectives.   
• Maximizes donation value by effectively processing products to generate sales in stores, online or through aftermarkets.  
• Maintains knowledge of latest industry standards and best practices relating to processes, equipment, and customer service. Willingly share knowledge with staff. 
• Partners with Talent Acquisition to proactively build the team. 
• Guides management staff to work together to cultivate a collaborative team environment through motivation, training, and coaching.   
• Utilizes coaching and documentation to strengthen positive performance or address performance issues. 
• Communicate effectively and professionally in written and verbal form with all internal and external audiences.  
• Ensures a safe work environment, audits and trains employees on workplace safety and loss prevention policies and procedures, providing solutions for compliance.  
• Analyzes report data and other documentation proposing tactical plans to Regional Manager as a concerted effort in process improvement.  
• Analyze, troubleshoot, and provide tactical solutions to reach positive results.  
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:

• Knowledge of retail operations in a fast-paced environment and ability to provide a high level of customer service.  
• Strong verbal and written communication skills as well as good interpersonal skills to interact with employees and the public. 
• Strong leadership and people management skills. 
• Independently makes decisions that positively impact store goals. 
• Proficient with Microsoft Office and ability to learn other software.  

Travel Required: Travel up to 10%.

Required education and/or work experience:

• 4+ years of progressively responsible retail management experience. 
• High school diploma, post-secondary courses or degree preferred.     

Description of physical working environment:  

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  
• Must be able to clearly communicate, identify, analyze and assess details. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%.

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

The VITA Program Coordinator supervises the Site Coordinators, Quality Reviewer and volunteers to successfully execute the VITA Program. This position is allotted 200-300 hours of limited time employment during the tax season, starting no sooner than December 1st.  

Principal Duties & Responsibilities:

• Provides exceptional clients experience to those we serve.  
• Primary point of contact for clients and volunteers to address questions or concerns.  
• Respond to routine telephone and e-mail inquiries and correspondence in a timely manner. 
• Ensures clients’ documentation is secured and placed into appropriate files within DMS 
• Identifies and secures tax site locations and schedule, including hours/days of operations.  
• Coordinates and ensures the efficiency of the client scheduling system. 
• Manages the distribution, collection, and re-inventory of all VITA equipment and supplies and submits requests for purchases as needed. 
• Oversee updates of all records and reports. 
• Creates and submits ad hoc reports in a timely manner.  
• Submits accurate data reports, satisfaction surveys, and assist with grant required reports in a timely manner. 
• Communicate any revisions or programmatic changes to all relevant parties. 
• Assists with overseeing VITA team members, providing training and assistance.  
• Assists Site Coordinators in planning and coordinating VITA clinics and travels to clinic sites.  
• Monitors volunteers’ schedule created by Site Coordinator for appropriate coverage for location and shift. 
• Partners with Quality Reviewers to address issues discovered.  
• Coordinates the VITA staff and volunteers’ training and retention plan.  
• Maintains accurate documentation of staff and volunteers’ required certifications. 
• Coordinates of end-of-year volunteer recognition event. 
• Performs all duties within the framework of our GWSC Core Values. 

Requirements

Knowledge, Skills & Abilities Required or Preferred:

• Business Acumen: Attention to detail with the ability to quickly learn and navigate complex tax laws and utilize technology effectively, coaching others to do the same. 
• Customer Focus: Approachable and patient providing consistent positive interaction with all internal and external customers.  
• Accountability: High level of integrity and confidentiality in handling sensitive financial information. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems, providing the best possible solution to support the mission and organization.? 
• Continuous Improvement: Open minded, with flexibility to improve quality of output.? 
• Bilingual preferred, but not required. 

Travel Required: Ability to travel up to 50%. 

Required education and/or work experience:

• Bachelor’s degree in related field preferred (or equivalent experience)
• Previous experience with personal income tax preparation strongly preferred. 
• Experience coordinating program operations, policies and supervising staff. 
• Has attained or is willing to attain the IRS VITA certifications: 
• Volunteer Standards of Conduct  
• Intake/Interview/Quality Review 
• Basic Tax Law 
• Advanced Tax Law  
• Site Coordinator 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to operate a computer and other office equipment in an office environment. 
• Occasionally lift or move up to 20 pounds.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary

Provides administrative support to Volunteer Income Tax Assistance (VITA) Program including assisting with printing and organizing tax client paperwork, stapling and putting together file folders, culling and shredding confidential paperwork, stuffing envelopes and completing an external mailing, and other similar duties. Duration of work period is approximately 15 hours for two positions

Principal Duties & Responsibilities:

Consistently perform all duties within the framework of our Core Values.

Printing and organizing paperwork

Stapling and putting together file folders

Culling and shredding old files

Stuffing envelopes and completing an external mailing

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal office environment. Regularly works from sitting position utilizing a computer.

Requirements

Requirements

Knowledge, Skills & Abilities Required:

High school diploma or equivalent

Proficient in technology

Interpersonal skills to effectively interact with others

Ability to maintain confidential information.

Some standing, walking, and lifting. Not to exceed 20 pounds.

General Summary:

The volunteer’s responsibilities include completing assigned tasks to assist the employees at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values. 

Principal Duties & Responsibilities:

• Volunteers need to arrive on time and be ready to contribute. 
• Assist Donation Attendants working together to bring in donations, move materials and sort products.
• Assist Utility Clerks by helping them with a cleaning project.
• Assist Production Associates moving their product, dumping trash and sorting donations for quality.   
• Observe the rules and safety regulations of the organization while carrying out tasks.
• Remain professional in their interactions with all internal and external customers.
• Communicate with management when you are running late or unable to fulfill your duties. 
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Completion of training with a willingness to learn their role to assist others as part of a team.
• The ability to follow instructions, acting with respect and diligence.
• Good time management and reliable transport.

Description of physical working environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 
• Work outside in hot or cold temperatures and inclement weather.
• Must be able to clearly communicate. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary: The Warehouse Specialist performs a variety of tasks to process product for resale in the Outlet store or to our aftermarket vendors. This role supports our mission by generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services.

Principal Duties & Responsibilities:

• Prepare salvage textiles for resale in outlet, along with removal pulls of unsold merchandise for aftermarkets. 
• Prepare salvage hardlines for resale in outlet, along with removal pulls of unsold items to be resorted for aftermarkets or other disposition.  
• Interacts with shoppers and coworkers in a professional and pleasant manner.
• Safely operates a trash compactor, tipper, baler, and forklift, including required equipment checks, as needed.  
• Report safety accidents and hazards. 
• Continuously picks up items and places merchandise in appropriate area.
• Maintain neat, clean, and safe environment by following established 5S principles and safety guidelines.
• Interacts with shoppers and coworkers in a professional and pleasant manner.
• May be asked to assist Asset Protection Agents, if 18 or older, to act as witness for shoplifting detentions.  
• Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to be trained to use required equipment, including but not limited to an auto-baler, pallet jacks, hand tools, forklift (requires certification within 90 days), and compactor. Must be 18 years of age to operate the tipper.

Travel Required: None

Required education and/or work experience:

• High school diploma or equivalent, desired. 
• Prior related experience (forklift, computer, light industrial), preferred.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand and walk for extended periods throughout the facility, using a full range of motion to lift, push or pull up to 40 lbs.        
• Ability to operate equipment, including compactor, tipper, baler, and forklift. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.