General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.   

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.   

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Assistant, Jaellah Jones, at jjones@goodwillscwi.org or (608) 246-3140.  

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.   

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

We are seeking a compassionate and experienced Master’s Level Social Worker with 3000+ hours of supervised clinical experience to serve as the Group Home Clinical Supervisor for a group home serving individuals with chronic mental illness. In this role, you will provide clinical leadership while also supervising group home staff to ensure the delivery of high-quality care. You will be responsible for fostering a safe, supportive, and therapeutic environment that promotes the well-being and independence of residents. This position requires strong clinical expertise, leadership skills, and a deep understanding of mental health conditions, as well as experience in managing teams effectively.

Supervisory responsibilities:

• Recruit, interview, and train new hires in collaboration with the Talent Acquisition team.
• Oversees the group home management, setting clear expectations, providing guidance, and fostering a culture of accountability.
• Conduct regular performance evaluations and provide timely feedback, including corrective action when necessary.
• Handle disciplinary actions and terminations in accordance with company policy, with a fair and transparent process.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Principal Duties & Responsibilities:

State & County Compliance:

• Confirm the group home’s compliance with state and county regulations, including CBRF (Community-Based Residential Facilities) requirements (DHS 83) and crisis stabilization protocols.
• Lead state and county audits, verifying all documentation and operational standards are met.
• Regularly monitor and meet compliance of licensing, safety, and operational standards to avoid violations and improve the quality of services.

Clinical Excellence & Supervision:

• Routine onsite visits to serve as the primary licensed clinician overseeing the clinical care and development of Individual Service Plans (ISPs).
• Actively monitor client rights, misconduct, and ethical concerns, addressing issues that do not meet state and professional standards.
• Provide guidance to staff on clinical excellence, treatment strategies and best practices for residents with mental health conditions.

Recordkeeping & Case Management:

• Maintain accurate and organized resident records, ensuring compliance with state and federal regulations for documentation and privacy (HIPAA).
• Complete required reports and statistical records.
• Review documentation in case management system for efficient tracking and accurate reporting.

Budget & Financial Oversight:

• Oversee group home budget and audit expenses to meet financial goals.
• Review and track expenditures, reporting any variances to senior leadership.
• Identify areas for cost savings without compromising the quality of care or services.

Community Collaboration & Agency Partnerships:

• Develop and maintain effective partnerships with community agencies, case workers, and other service providers to enhance the overall quality of care and resources for residents.
• Participate in local mental health community groups to advocate for better services and resources, to meet residents’ needs.

Mental Health & HUD Regulations:

• Maintain a strong understanding of state and county mental health service systems to align with best practices, evolving standards, and policy changes.
• Review HUD housing regulations, and the process to help residents apply for housing subsidies.

Physical Presence & Oversight at Group Homes:

• Regularly visit group homes to ensure the operations are safe, clean, and therapeutic.
• Provide clinical supervision and mentor team on policies, addressing emerging challenges, and handling high-risk situations.

Crisis Management & On-Call Responsibilities:

• Respond to crisis situations with expertise and decisiveness, advise proper de-escalation, and intervention procedures are followed.
• Lead staff in crisis management protocols, instructing what effective practices should be executed.

Knowledge, Skills & Abilities Required:

• Culture: Actively builds a respectful, fair, and empowering environment where everyone can thrive while supporting positive teamwork.
• Results: Consistently meets goals and expectations by aligning team efforts with organizational objectives, seeking solutions, and proactively addressing challenges using available resources all while maintaining a positive attitude and a passion for our mission.
• Accountability: Leads by example, takes responsibility for one’s actions, fulfills commitments, and ensures that individual contributions align with the mission, team, and organizational goals.
• Job knowledge and expertise: Demonstrates a deep understanding of job responsibilities and proactively enhances knowledge and skills through continuous learning. Applies knowledge effectively to meet and exceed work objective

Travel Required: Ability to travel up to 10%.

Required education and/or work experience:

• Master’s degree in social work or a related field (required).
• Minimum of 2 years of supervisory or management experience in a residential or community-based mental health setting.
• Extensive knowledge of mental health treatment modalities, CBRF regulations, HUD housing programs, and crisis stabilization protocols.
• Experience with Kipu or similar case management software is highly preferred.
• CPR and First Aid certification (or willingness to obtain).
• Valid driver’s license and ability to pass a background check.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•  Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
•  Must be able to clearly communicate, identify, analyze, and assess details.
• Ability to move around our facilities and lift, push or pull up to 20 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Jaellah Jones, at jjones@goodwillscwi.org or (608) 246-3140. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

• Starting Pay $15.50/hr
• Paid time off for all employees

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.   
• Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item. 
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions. 
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.   
• Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.   
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must. 
• Ability to process images on mobile devices, and familiarity with graphics editing software. 
• Proficient in Microsoft Office software.    
• Ability to work independently as needed and thrive in a fast-paced environment 

Required education and/or work experience:

• High school diploma or equivalent. 
• Two years’ experience selling online personally, or for a commercial enterprise is preferred.   

 Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 40 lbs.   
• Must be able to clearly communicate, identify, analyze and assess details.  
• Ability to maintain a stationary position to be able to operate a computer. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

Provides best in class service to our diverse range of residents with the completion of maintenance 

needs for Goodwill’s ten residential properties in Dane and Jefferson County. Empowered to use 

their judgement when professionally addressing residents on facility challenges. Provides 

equipment inspection, painting, light custodial work, maintenance, and repairs to ensure property 

meets standards, and insight to prevent future damage or expense. Adheres to Goodwill’s mission

as a guiding principle while performing duties. 

Principal Duties & Responsibilities:

• Complete a diverse and high volume of maintenance work order requests as assigned or observes when at a location.
• Empowered by management to engage a specialist when needed to fulfill the request.
• Maintains and implements prescribed cleaning standards.
• Aides in daily, weekly and quarterly cleaning schedules to ensure a welcoming, clean and safe environment for staff, participants and guests.
• Share pertinent updates on the status of work orders with management or the individual who requested the work/service. 
• Regular communication with the Facilities & Real Estate Director & team to ensure efficient workflow, as well as hand-offs of work orders and cleaning tasks.
• Orders supplies, parts and equipment needed to complete maintenance orders.
• Maintains condition of tools, supplies, products and equipment for the department. Minimizes the possibility of theft.
• Maintains an organized and clean maintenance department work area in accordance with established standards. (i.e. Storage efficiency, securing items safely, and proper labeling of equipment stored in the area.)
• Assists with completion of annual ADA compliance inspections for all sites.
• Works independently and within a team environment.
• Always demonstrate a responsive and respectful attitude to our Goodwill customers. This includes donors, shoppers, contributors, vendors, visitors, as well as Goodwill employees.
• Performs maintenance and repairs on interior and exterior of facilities to include, but not limited to electrical, plumbing, building/ facility maintenance, and HVAC. 
•  Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform maintenance and minor repairs of equipment used in facility and operations.
• Ability to learn methods, practices and procedures used in the maintenance field. 
• Skilled in use and care of standard maintenance tools.
• Familiar with Microsoft Office.
• Demonstrates and role models exceptional customer service.
• Valid driver’s license good driving record and proof of insurance. 

Travel Required: Use of company vehicle for daily travel to different worksites, as needed.

Required education and/or work experience:

• High school diploma or equivalent 
• 3 years’ experience as a facilities technician, maintenance or similar experience is preferred. 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee 

to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

• Extensive standing, walking, reaching and climbing. 
• Use a full range of motion to lift, push or pull up to 40 lbs. 
• Ability to maintain a stationary position to be able to operate a computer and other office equipment. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees 

and applicants for employment and prohibits discrimination and harassment of any type without 

regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran 

status, sexual orientation, gender identity or expression, or any other characteristic protected by 

federal, state or local laws. This policy applies to all terms and conditions of employment, including 

recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, 

compensation and training.

 For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421  

General Summary:  Responsible for the quality and regulatory compliance of our group homes and contracts. The Group Home Manager promote a culture of person-centered services that advances Goodwill’s mission to provide quality care and services in a community-based setting to individuals with mental health disorders. This individual will oversee and develop the group home staff within the authorized operating budget.  

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports. 
• Oversees the daily workflow of the group homes. 
• Provides constructive and timely performance evaluations. 
• Handles discipline and termination of employees in accordance with company policy. 

Principal Duties & Responsibilities:

Resident relationship: Assist individual development by encouraging, empowering, and engaging residents in essential life and recreational activities to teach independent living, self-confidence, communication, and practical skills. Ensure a high rate of resident satisfaction. 

Operational Management: Plan, organize, and supervise the delivery of care to residential residents. Ensure facilities adhere to the latest healthcare regulations, maintain high occupancy levels, and provide high-quality service while meeting the needs of residents and complying with funding agency agreements. Conduct regular management meetings. Complete reports and communicate key information to the Clinical Residential Services Manager in a timely, accurate, and comprehensive manner.

Budget: Review Residential Options’ budgets, monitoring and controlling labor, supply, and home repair expenses for assigned homes and advising managers on spending, meeting financial goals within established budgetary guidelines. Propose capital expenditure and submit capital expenditure requests to the Director of Mission for review/consideration.

Administrative Support: Manage group site in absence of clinical manager. Conduct training class per Clinical Manager or training department request. Assist with special projects or reports as needed. Oversees the staffing levels and schedule at the group homes.

Quality Compliance: Develop, facilitate, and implement quality individual service plans. Follow all Goodwill organizational and programmatic policies and procedures. Be the ambassador of safety from the group homes. Supervise the resident medication administration and supervision procedures. Effectively communicate with residents, professionals, home office staff, family members and others verbally and in writing. Maintain the group homes ready for any inspections and audits. Maintain the group homes as safe, decent and sanitary.

Leadership/Teamwork: Performs duties of the Clinical Manager in their absence. Demonstrate competent behavioral and clinical interventions working with consumers. Guide staff in the demonstration of respectful and recovery-oriented service. Lead staff and place people in positions to succeed. Encourage effective outcomes and accountability. Plan, develop, organize, implement, direct, and evaluate assigned sites’ activities and performance. Communicate job expectations. Plan, monitor, and appraise job results; evaluate team for continual improvement, efficiency, and effectiveness. Initiate, coordinate, and enforce systems, policies, and procedures. Mentor and develop the team through training, problem resolution, and performance evaluation. Build an effective Company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.

Requirements

Knowledge, Skills & Abilities Required:

• Culture: Actively builds a respectful, fair, and empowering environment where everyone can thrive while supporting positive teamwork.  
• Results: Consistently meets goals and expectations by aligning team efforts with organizational objectives, seeking solutions, and proactively addressing challenges using available resources all while maintaining a positive attitude and a passion for our mission.  
• Accountability: Leads by example, takes responsibility for one’s actions, fulfills commitments, and ensures that individual contributions align with the mission, team, and organizational goals.  
• Job knowledge and expertise: Demonstrates a deep understanding of job responsibilities and proactively enhances knowledge and skills through continuous learning. Applies knowledge effectively to meet and exceed work objectives.  
• Proficiency with Microsoft Office, and the willingness to learn and use databases.
• Valid Driver’s License, good driving record and proof of insurance. 

Required education and/or work experience:

• Bachelor’s degree in human services or related field plus a minimum of 1 year of work experience supporting individuals living with disabilities is preferred.  
• Associate degree in related field and 3 years of work experience supporting individuals living with disabilities, can also be considered. 
• 1-year Supervisory experience is required. 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 
• Must be able to clearly communicate 
• Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary: This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed. 

Principal Duties & Responsibilities: 

• Provides on-site job coaching for supported participants.  
• Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.  
• Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.  
• Must follow work rules of each employer workplace and always present a professional demeanor.  
• Assists employer in identifying, modifying, or eliminating barriers to employment of persons served. 
• Promotes integration and natural support at places of employment.  
• Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.  
• Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.  
• Provides personal care assistance as needed by person being served.  
• Assists Case Manager in identifying and coordinating transportation for person served.  
• Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.  
• Strives to improve job knowledge and understanding of services and business relationships.  
• Applies time management skills to multi-task and is flexible to new situations.  

Travel Required: Daily travel and transport of persons served.

Required education and/or work experience: 

• High school diploma or equivalent, some higher education preferred. 
• This is an entry level position, no experience necessary but one year of work experience is preferred. 
• Must be able to interact with varying levels of employer management in a professional capacity. 

Requirements

• Business Acumen: Knowledge and experience supporting people with disabilities.  
• Ability to handle challenging behavior, teach job tasks and coach adults with disabilities. 
• Customer Focus: Consistently has positive interaction with internal and external customers. 
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems. 
• Continuous Improvement: Open-minded, with flexibility to improve quality of output. 
• Familiarity with Microsoft Office and willingness to learn and use databases. 
• Valid Driver’s License, good driving record and proof of insurance.  
• Use of personal smart phone required. (Stipend amount based on FT/PT status) 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs.   

Full range of motion to use proper lifting techniques to provide varying levels of personal care support for the individuals served. 

Must be able to clearly communicate. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:

In this transitional role, the Launchpad Associate will gain hands-on experience across multiple departments. This position is designed to help individuals develop work experience while building foundational competencies that are essential for sustained, successful employment. The role requires a positive and professional attitude, flexibility in learning new skills, and an ability to work within a team to contribute to Goodwill’s mission and goals. Participants will be expected to show growth in their job knowledge and skills throughout the duration of the program, demonstrating an increasing level of responsibility and autonomy. 

Training scope:

• Support the donation process by accepting, organizing, and with material handling of goods.
• Assist with production, sorting product for quality to maximize value, pricing, and properly disposing of waste materials.
• Provide best in class customer service and accurate register operation. 
• Take an active role in observing and following safety rules and regulations while performing duties. 
• Maintain professional interactions with internal and external customers, demonstrating respect and courtesy.
• Consistently perform all duties aligned with Goodwill’s Core Values, showing respect for diversity, teamwork, and community.
• Engage in learning opportunities and take on additional responsibilities as skill level increases.
• Participate in regular check-ins with the Transitional Jobs Specialist to assess, update, and review personal goals and progress.
• Complete tasks assigned by management and provided support to various departments as needed.

Requirements

Knowledge, Skills & Abilities Required:

• Willingness to learn a variety of tasks and actively participate in developing new skills.
• Ability to follow instructions and work effectively with others in a team-based environment.
• Reliability and good attendance, with the ability to maintain consistent performance.
• Ability to work with limited supervision, as skills improve, and progress is made through the program.
• A positive, adaptable attitude and openness to learning new techniques and responsibilities.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 
• Work outside in hot or cold temperatures and inclement weather.
• Must be able to clearly communicate. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary: 

The Lead aining Specialist is responsible for leading the design, implementation, and evaluation of training programs that build employee capabilities and support organizational goals. This role provides supervision and guidance to Training Specialists, ensuring high-quality training delivery, consistency, and alignment with talent development strategies. The Lead Training Specialist serves as a subject matter expert, mentor, and coach, fostering a culture of continuous learning and professional growth.

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports.
• Oversees the daily workflow of their department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Principal Duties & Responsibilities:

Leadership & Supervision

• Supervise, mentor, and support Training Specialists in program delivery, facilitation, and instructional design.
• Assign projects, monitor performance, and provide feedback to ensure quality standards and timelines are met.
• Facilitate professional development opportunities for the training team to strengthen instructional skills.

Talent Development

• Partner with HR, leadership, and managers to identify training needs, skill gaps, and career development opportunities.
• Lead the design and execution of learning pathways that build employee skills, leadership readiness, and career progression.
• Implement tools and practices that measure the impact of training on employee performance and engagement.

Training Program Management

• Oversee the development, coordination, and delivery of training programs across departments.
• Ensure training content is updated, relevant, and aligned with organizational goals.
• Evaluate training effectiveness and recommend improvements based on feedback and performance outcomes.

Instructional Design & Facilitation

• Design and deliver high-impact training sessions using blended learning approaches.
• Incorporate adult learning principles, technology, and innovative practices into training delivery.
• Serve as a lead facilitator for complex or organization-wide training initiatives.

Collaboration & Continuous Improvement

• Collaborate with leadership to support organizational change initiatives and culture-building efforts.
• Maintain awareness of learning and development trends and integrate best practices into training strategies.
• Drive process improvements to enhance training delivery, reporting, and compliance.

Requirements

Knowledge, Skills & Abilities Required: 

• Culture: Actively builds a respectful, fair, and empowering environment where everyone can thrive while supporting positive teamwork. 
• Results: Consistently meets goals and expectations by aligning team efforts with organizational objectives, seeking solutions, and proactively addressing challenges using available resources all while maintaining a positive attitude and a passion for our mission.
• Accountability: Leads by example, takes responsibility for one’s actions, fulfills commitments, and ensures that individual contributions align with the mission, team, and organizational goals. 
• Job knowledge and expertise: Demonstrates a deep understanding of job responsibilities and proactively enhances knowledge and skills through continuous learning. Applies knowledge effectively to meet and exceed work objectives. 
• Strong knowledge of instructional design methodologies and adult learning principles.
• Proven ability to mentor and coach team members.
• Excellent facilitation, communication, and relationship-building skills.
• Proficiency with learning management systems (LMS), authoring software programs, and training technology tools.

Travel Required: Ability to travel up to 10%.

Required education and/or work experience:

• 3- 5+ years of experience in training and talent development, with at least 2 years in a lead or supervisory role.
• Bachelor’s degree in Education, Organizational Development, or related field; Master’s preferred.

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 
• Must be able to clearly communicate, identify, analyze, and assess details. 
• Ability to move around our facilities and lift, push or pull up to 20 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

  General Summary: The Marketing and Communications Coordinator is responsible for supporting the day-to-day marketing and communication’s strategies. Support the Goodwill SCWI Marketing Department in developing, deploying, and analyzing results of the annual marketing plan, while serving as a steward of the Goodwill brand and mission.

Principal Duties & Responsibilities:

• Assist with development of annual marketing plan to optimize tactics while strengthening brand awareness. Provide logistical and coordination support across marketing projects and initiatives while researching target market and trends.
• Analyze data, provide insights, and present recommendations in monthly reports to measure and track ROI. 
• Collaborate as part of the marketing team on content strategy, creative campaigns, and the development of creative assets.
• Administrative support of content planning and calendar.
• Assist with content development for internal and external communications to include but not limited to briefing documents, presentations, surveys, newsletters, website, fact sheets, video scripts, annual report, media alerts, and advertisements.
• Generate target market or audience insights by engaging with internal and external constituents.
• Track and report data for monthly marketing reports for leadership and other key stakeholders to improve Key Performance Indicators (KPI). Provide exceptional service and creative solutions to cross functional departments to increase the resources needed to carry out our mission. 
• Maximize engagement across a range of touchpoints utilizing a storytelling framework to convey the value of our mission and the people we serve. 
• Database management across all marketing contact lists.  
• Help coordinate and support community activations and assist with event staffing, including volunteer recruitment.
• Complete administrative tasks to coordinate marketing communications and mailings.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Must possess excellent verbal, written and interpersonal communication skills. 
• Proficient with Microsoft Office, familiarity with CRM, preferably HubSpot; Canva; and web platform WordPress. 
• Experience with Adobe a plus.
• Comfort working with data, including data input, creating reports, and analyzing trends.
• Interest in sustainability, upcycling, thrifting, fashion and/or community service preferred.
• Detail oriented with the ability to handle simultaneous priorities and competing deadlines. 
• Ability to exercise judgment and maintain confidentiality on a wide spectrum of topics and issues for which discretion is required.
• Valid driver’s license, good driving record and proof of insurance.

 Travel Required: Ability to travel up to 25%.
Required education and/or work experience:

• Associates or bachelor’s degree in marketing, business, communications, or related field.
• 2 years’ experience in retail, marketing, service industry or non-profit.

Description of physical working environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate. 
• Ability to stand and walk, lift, push or pull up to 20 lbs.

Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

Available Schedules:  

Part Time- Weekends Only: Saturday and Sunday, 2:00 – 10:00 p.m.

General Summary: 

Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.

Principal Duties & Responsibilities: 

• Provide support, assistance, and supervision to the residents. 
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions. 
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity. 
• Promote Goodwill’s mission and teamwork among other staff and customers. 
• Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer. 
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources. 
• Complete all documentation required for resident care, facility operations and licensure. 
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs. 
• Complete assigned duties, including required training in a timely manner. 
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner. 
• Effectively respond to residents and the environment in all situations. 
• Consistently perform all duties within the framework of our Core Values. 

 Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate.
• Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

Knowledge, Skills & Abilities Required:  

• Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open-minded, with flexibility to improve quality of output.
• Familiarity with Microsoft Office, and the willingness to learn and use databases.
• Valid Wisconsin Driver’s License, good driving record and proof of insurance

Travel Required: Occasional travel and transport of residents for community integration.  

Required education and/or work experience:

• High School diploma and work experience caring for individuals with disabilities is preferred.
• Associates’ college degree or 1 year of work experience in human services or related field is preferred. 

The Retail Production Associate plays a key role in supporting Goodwill SCWI’s mission by turning community donations into opportunities. This position helps maximize store performance by efficiently processing, sorting, and pricing donated goods to keep the sales floor fresh, full, and inviting. Through this work, the Retail Production Associate directly contributes to building skills, creating opportunities, and changing lives across our local communities. 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, or salvage
• Quickly determines if item is unit priced or tagged with good/better/best price using pricing standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour  
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 20 lbs.  Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.   
• Must be able to identify, analyze and assess details. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer: 

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425. 

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at jjones@goodwillscwi.org or (608) 246-3140.  

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary:

The VITA Program Coordinator supervises the Site Coordinators, Quality Reviewer and volunteers to successfully execute the VITA Program. This position is allotted 200-300 hours of limited time employment during the tax season, starting no sooner than December 1st.  

Principal Duties & Responsibilities:

• Provides exceptional clients experience to those we serve.  
• Primary point of contact for clients and volunteers to address questions or concerns.  
• Respond to routine telephone and e-mail inquiries and correspondence in a timely manner. 
• Ensures clients’ documentation is secured and placed into appropriate files within DMS 
• Identifies and secures tax site locations and schedule, including hours/days of operations.  
• Coordinates and ensures the efficiency of the client scheduling system. 
• Manages the distribution, collection, and re-inventory of all VITA equipment and supplies and submits requests for purchases as needed. 
• Oversee updates of all records and reports. 
• Creates and submits ad hoc reports in a timely manner.  
• Submits accurate data reports, satisfaction surveys, and assist with grant required reports in a timely manner. 
• Communicate any revisions or programmatic changes to all relevant parties. 
• Assists with overseeing VITA team members, providing training and assistance.  
• Assists Site Coordinators in planning and coordinating VITA clinics and travels to clinic sites.  
• Monitors volunteers’ schedule created by Site Coordinator for appropriate coverage for location and shift. 
• Partners with Quality Reviewers to address issues discovered.  
• Coordinates the VITA staff and volunteers’ training and retention plan.  
• Maintains accurate documentation of staff and volunteers’ required certifications. 
• Coordinates of end-of-year volunteer recognition event. 
• Performs all duties within the framework of our GWSC Core Values. 

Requirements

Knowledge, Skills & Abilities Required or Preferred:

• Business Acumen: Attention to detail with the ability to quickly learn and navigate complex tax laws and utilize technology effectively, coaching others to do the same. 
• Customer Focus: Approachable and patient providing consistent positive interaction with all internal and external customers.  
• Accountability: High level of integrity and confidentiality in handling sensitive financial information. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems, providing the best possible solution to support the mission and organization.? 
• Continuous Improvement: Open minded, with flexibility to improve quality of output.? 
• Bilingual preferred, but not required. 

Travel Required: Ability to travel up to 50%. 

Required education and/or work experience:

• Bachelor’s degree in related field preferred (or equivalent experience)
• Previous experience with personal income tax preparation strongly preferred. 
• Experience coordinating program operations, policies and supervising staff. 
• Has attained or is willing to attain the IRS VITA certifications: 
• Volunteer Standards of Conduct  
• Intake/Interview/Quality Review 
• Basic Tax Law 
• Advanced Tax Law  
• Site Coordinator 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to operate a computer and other office equipment in an office environment. 
• Occasionally lift or move up to 20 pounds.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421

General Summary

Provides administrative support to Volunteer Income Tax Assistance (VITA) Program including assisting with printing and organizing tax client paperwork, stapling and putting together file folders, culling and shredding confidential paperwork, stuffing envelopes and completing an external mailing, and other similar duties. Duration of work period is approximately 15 hours for two positions

Principal Duties & Responsibilities:

Consistently perform all duties within the framework of our Core Values.

Printing and organizing paperwork

Stapling and putting together file folders

Culling and shredding old files

Stuffing envelopes and completing an external mailing

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal office environment. Regularly works from sitting position utilizing a computer.

Requirements

Requirements

Knowledge, Skills & Abilities Required:

High school diploma or equivalent

Proficient in technology

Interpersonal skills to effectively interact with others

Ability to maintain confidential information.

Some standing, walking, and lifting. Not to exceed 20 pounds.

General Summary:

The volunteer’s responsibilities include completing assigned tasks to assist the employees at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values. 

Principal Duties & Responsibilities:

• Volunteers need to arrive on time and be ready to contribute. 
• Assist Donation Attendants working together to bring in donations, move materials and sort products.
• Assist Utility Clerks by helping them with a cleaning project.
• Assist Production Associates moving their product, dumping trash and sorting donations for quality.   
• Observe the rules and safety regulations of the organization while carrying out tasks.
• Remain professional in their interactions with all internal and external customers.
• Communicate with management when you are running late or unable to fulfill your duties. 
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Completion of training with a willingness to learn their role to assist others as part of a team.
• The ability to follow instructions, acting with respect and diligence.
• Good time management and reliable transport.

Description of physical working environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs. 
• Work outside in hot or cold temperatures and inclement weather.
• Must be able to clearly communicate. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421