General Summary:

Assure compliance of company procedures; safeguard company assets, and advance company mission and objectives as directed by retail management. Protect the Donated Goods Retail assets in support of financial goals. Support loss prevention training initiatives to enhance employee and customer satisfaction and work towards creating a culture of safety and shrink reduction through established programs, policies and procedures.

Principal Duties & Responsibilities:

• Actively identify loss and take appropriate action to deter such loss.
• Support management addressing aggressive customers or any workplace violence issue.
• Complete assigned AP audits, communicating action items to management.
• Able to maintain accurate information and efficient record keeping.
• Recover assets and make safe and consistent detentions in adherence with established detention policies and procedures.
• Assist in internal investigations at the direction of the Director of Asset Protection 
• Audit compliance to store LP Standards with alarm tests, employee Shop Policy enforcement, equipment, etc.
• Monitor policy and procedure compliance relating to safety, security and employee shop.
• Analyze and solve problems on an external basis. 
• Listen and communicate effectively to employees, shoppers, donors and visitors
• Work to create a culture of loss prevention awareness among the teams.
• Speak and write appropriately with various cultural backgrounds, levels of education and experience.  
• Assure the highest levels of customer and donor service are maintained through implementation of Retail’s standards and Goodwill’s Values. 
• Maintain confidentiality of Human Resource and other pertinent facility information.
• Write detailed reports that meet the standards of the organization
•  Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Proficient in Microsoft Office. 
• Knowledge of burglar, fire alarm, video security systems and equipment, a plus.  
• Valid driver’s license and proof of auto insurance.

Travel Required: Daily travel to different Goodwill locations

Required education and/or work experience:

• High School graduate or equivalent.
• 1-2 years retail loss prevention or comparable experience 
• Must be at least 18 years of age.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand and walk for extensive periods, using full range of motion.
• Ability to maintain a stationary position to be able to operate a computer and other office equipment
• Must be able to function under pressure clearly communicating and make decisions based on both safety and possible liability.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Exciting New Location!

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Competitive salary
• Plus monthly & quarterly performance bonuses
• A generous PTO offering & 401 K match
• Comprehensive health and wellness benefits
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, an Assistant Manager can expect to…

• Be responsible for opening/closing the store, managing register efficiency, achieving daily production goals, and providing excellent customer service 
• Supervise production while producing product, assigning production tasks, routinely checking for quality and pricing standards and monitoring production staff productivity
• Provide leadership, guidance, training, and professional development in a positive environment to motivate staff and achieve overall store goals   
• Analyzes and interprets report data and partners with the Store Manager to improve processes and increase margin
• Audits and trains employees on workplace safety and loss prevention policies and procedures.
• Assists the Store Manager with administrative tasks such as payroll, ordering, scheduling, disciplinary actions, performance reviews, and onboarding of new hires. 

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Post-secondary degree with 4+ years progressively responsible retail supervisory experience OR 5+ years of progressively responsible retail supervisory experience
• Your work/life balance is a priority to us. You’ll work a mix of daytime, evening and weekend shifts but you’ll have every other weekend off
• Forklift certification will take place upon hire
• Ability to lift, push, & pull a minimum of 40 lbs
• Familiarity with Microsoft Office preferred

General Summary:

Assists in the management of daily store operations to meet established revenue and margin objectives. Contributing to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports. 
• Oversees the daily workflow of their department. 
• Provides constructive and timely performance evaluations. 
• Handles discipline and termination of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Monitors the service, product levels and safety of the operation within budgeted expense to advance the Goodwill mission and brand.  
• Supervise proper cash controls and asset protection guidelines within the operation, ensuring employee adherence to policies and procedure. 
• Provides best in class customer service for internal and external customer coaching others to do the same. 
• Manages the production flow and staff productivity, working the process as needed, to maximize product output and the value of our donations. 
• Plans and organizes employee work schedules to meet business demands.   
• Ensures a continuous flow of new merchandise to the sales floor looks fresh and full, comparing the production output balance with necessary merchandise rotation.   
• Assists with production set up and material handling to efficiently produce merchandise to generate quality and quantity of product to meet projected sales objectives.   
• Partners with Talent Acquisition and Store Manager to proactively build their team. 
• Works with management staff to cultivate a collaborative team environment through motivation, training and coaching.  
• Utilizes coaching and documentation to strengthen positive performance or address performance issues, partnering with Store Manager. 
• Communicates effectively and professionally in written and verbal form with internal and external audiences.  
• Audits and trains employees on workplace safety and loss prevention policies and procedures. 
• Analyzes report data and other documentation proposing tactical plans to Store Manager as a concerted effort in process improvement.  
• Performs duties of Store Manager in their absence. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:

• Strong verbal and written communication skills as well as good interpersonal skills to interact with employees and the public. 
• Strong leadership and people management skills 
• Independently makes decisions that positively impact store goals. 
• Proficient with Microsoft Office and ability to learn other software.  

Travel Required: Occasional travel up to 10 %. 

Required education and/or work experience:

• 3+ years of progressively responsible retail supervisory experience. 
• High school diploma, post-secondary courses or degree preferred.     

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 
• Ability to stand and walk, lift, push or pull up to 20 lbs. ? 
• Must be able to clearly communicate, identify, analyze and assess details. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer: 

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• PTO available to all employees
• Full suite of health, dental, life, and wellness benefits

General Summary:  

Plans and manages individualized services in areas of vocational, personal, and social skills for assigned employment participants. Leads their Support Employment staff in providing quality services and support. 

Supervisory responsibilities:

• Oversees the daily workflow of their work group.
• Provides constructive and timely performance evaluations.
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy.

Principal Duties & Responsibilities:

• Develops service plan that responds to served individual goals. Continuously monitors the service plan to assess progress and identifies need for modification.
• Informs funding sources of changing service plans to ensure billing occurs in a timely manner.
• Ensures authorizations are accurate and current.
• Regularly identifies ways to improve services. Identifies problems and looks at root causes to determine solutions.
• Assists persons served in identifying, accessing and coordinating services. Communicates with team members and others associated with individual’s plans. Completes up-to-date case documentation including annual service planning and updating of the Human Service database.
• Provides personal and vocational counseling including crisis intervention. Protects the human rights of persons served.
• Assists the Program Manager with the training and development of coaches.
• Provides self-advocacy training to served persons. Act as advocate when necessary, within the program and in the community.
• Arranges disability and related education to employers, coworkers and other community contacts of persons being served.
• Assists served persons with their skill development, behavior issues, job modifications, wage issues and personal care. Coordinates transportation for persons served, including mobility training.
• Informs Program Manager of any issues involving persons served.
• Confirms that the principles and practice associated with supported employment services support ADA, Affirmative Action, Wage & Hour and related employment laws.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Business Acumen: Knowledge of development disabilities and implications for service planning and ability to deal effectively with challenging behaviors.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open minded, with flexibility to improve quality of output.
• Building a Team: Fosters learning and encourages personal growth of their team.
• Managerial Courage: Provides, current, direct, actionable, positive and corrective feedback.
• Management Agility: Clearly assigns workload with resources available; adjusts as necessary
• Proficient in Microsoft Office and willingness to learn and use databases.
• Valid Driver’s license, good driving record and proof of insurance.

Travel Required: Daily travel and transport of persons served.

Required education and/or work experience:

• Associate degree in related field. Bachelor’s degree is preferred.
• 2 years of experience working with people with development disabilities is preferred.
• Supervisory experience is preferred.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Excellent benefits and Flexible Hours

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities: 

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately,  professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required: 

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills  Travel

Travel– None

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• ??No experience necessary? 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help get you there

In a typical day, a Cashier can expect to…

• Greet and welcome customers with enthusiasm
• Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise
• Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions
• Respond to phone calls while offering world class customer service
• Assist in the training of new team members and cashiers
• Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor  

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need. 

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify 

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Sixteen years old or older

General Summary: Oversees Goodwill South Central WI daily accounting operations, including the accounting, payroll, accounts payable, and accounts receivable functions. Supports the Chief Financial Officer (CFO) and helps guide the company’s strategic financial decisions. This role is integral to the financial health of the organization. 

Supervisory Responsibilities:

• Oversees the operations of the Accounting Department, which include accounts payable, accounts receivable, bank reconciliations, and payroll. 
• Partner with the Talent Team to recruit, interview, hire, and train direct reports. 
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Oversee and manage the overall accounting functions of Goodwill SCWI, ensuring accuracy, timeliness, and compliance with accounting principles and regulatory requirements. 
• Prepare and analyze financial statements, budgets, and forecasts, providing key insights and recommendations to the executive team and stakeholders. 
• Maintain effective financial policies, procedures, and internal controls to safeguard company assets and minimize risk. 
• Lead the monthly, quarterly, and annual financial close processes, ensuring timely and accurate reporting of financial results. 
• Support the annual budget preparation, with CFO, work closely with department heads to align financial plans with strategic goals.  
• Advise on financial analysis and variance analysis related to trends, risks, and opportunities for cost optimization and revenue growth. 
• Monitor and manage cash flow, working capital, and capital expenditure,  
• Ensure compliance with all tax regulations, oversee tax filings, and support CFO during the annual audit process. 
• Review and approve journal entries, reconciliations, and general ledger activities to maintain accurate financial records. 
• Develop and maintain financial performance metrics and KPIs to measure and support CFO to track the company’s financial health and performance. 
• Collaborate with cross-functional teams to support business decisions, and other financial initiatives. 
• Support CFO to provide financial insights and recommendations to support strategic planning, business development, and investment decisions. 
• Oversee all financial, project and grants accounts, ensure that expenditures are consistently aligned with grant and program budgets throughout the grant period. 
• Collate financial reporting materials for government, corporate, and foundation grants. 
• Continuously assess and improve financial processes, systems, and reporting to enhance efficiency and accuracy. 
• Mentor and develop the finance team, fostering a culture of collaboration, growth, and continuous improvement. 

Requirements

Education and Experience:

• Bachelor’s degree in accounting, finance; a master’s degree or CPA preferred. 
• 5+ years controller experience, or senior finance leadership role. 
• 3 years supervisory experience showing exceptional leadership and team management. 
• Strong knowledge of accounting principles, financial analysis, and reporting standards (GAAP/IFRS). 
• Experience with Sage Intacct accounting software and Martus Solutions, or similar cloud-based GL and budgeting systems. 
• Experience with Yardi software, affordable housing/HUD projects, and grant programs a plus. 
• Knowledge, Skills & Abilities Required:  
• Business Acumen: Increasing accounting expertise. Actively seeking knowledge of relevant accounting regulations and compliance requirements that may impact the organization.  
• Customer Focus: Approachable, consistently positive interaction with all levels of internal and external customers in their written and verbal communication.  
• Accountability: Willingness to collaborate or champion an idea to provides the best possible outcomes to support the mission & organization. Elevated level of integrity and confidentiality in handling sensitive financial information. 
• Continuous Improvement: Open to change, finds solutions and proactively addresses challenges in a fast-paced, complex environment.  
• Drive for Results: Ability to prioritize tasks, meet deadlines, and work independently or collaboratively as needed. 
• Building a Team: Fosters learning and encourages personal growth of their team and internal customers. 
• Managerial Courage: Strong understanding of internal controls and risk management practices to inform leadership and safeguard organization.  
• Management Agility: Proactive and results-driven with the ability to clearly assign workload with resources available; adjusts as necessary. 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. Must be able to identify, analyze and assess details. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.  

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

General Summary:

This position is responsible for leading Goodwill’s mission related employment and education partnerships programs to advance the Mission Development strategic priorities. This includes oversight of a variety of sector-based training programs and strategic employer partnerships and supervising the program manager who is responsible for taking new workforce development opportunities from conception to implementation. Priority responsibilities will include establishing quality standards and enhancements to create an integrated delivery system which meets market needs. This position will lead integrated project teams to achieve workforce development objectives. 

Supervisory responsibilities: 

• Partners with the Talent Acquisition team to recruit, interview, hire, and train direct reports. 
• Oversees the daily workflow of their department. 
• Provides constructive and timely performance evaluations. 
• Handles discipline and termination of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Oversee quality employment programs, ensuring all contract and grant requirements are met accurately and timely. 
• Thoroughly review, understand, and implement contracts and or service guidelines for all assigned programs. 
• Ensure all documentation and related activities are current, accurate, and in compliance. 
• Ensure documentation is completed, secured, and maintained in appropriate data management systems. 
• Meet or exceed projected revenue or billable hour goals and net margin goals for all assigned areas. 
• Seek new sources of revenue that fulfill Goodwill’s mission and align with strategic plan. 
• Provide input in preparation of the annual budget for delivery of services provided. 
• Develop and implement proposals for new services. 
• Maintain agency and participant confidentiality. 
• Establish and maintain good working relationships with participants, referral agencies, education partners, community partners, and all team members. 
• Assist with grant proposals and report development, including research, data collection, writing, and supporting materials. 
• Provide consultation, motivation, and leadership to assigned program staff. 
• Provide training and oversight necessary to minimize data entry errors. 
• Conduct marketing and effective communications as a liaison and advocate with referral agencies, community leaders, government agencies, employers, and other stakeholders. 
• Promote services that help participants reach their highest level of independence according to their service goals. 
• Model and training appropriate work behaviors and interpersonal skills. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:

• Business Acumen: Experience in employment program services administration, within our community human service system, employment policies, rules, procedures, and practices. 
• Drive for Results: Successfully developed and implemented workforce programs for individuals with disabilities and/or disadvantages. 
• Build and Develop Team: Managed and developed a diverse staff promoting a positive and productive team.  
• Managerial Courage: Utilizes interpersonal, negotiation, and organizational skills to demonstrate critical thinking for effective decision-making. 
• Manager Agility: Handles multiple priorities in demanding conditions. 
• Customer Focus: Uses effective communication with all internal and external customers, including presentation skills to senior level management. 
• Continuous Improvement: Open-minded, with flexibility to improve quality of output to deliver established business objectives. 
• Accountability: Commitment to the mission and values of Goodwill and the individuals we serve. 
• Proficient in Microsoft Office and willingness to learn and use databases.  

Travel Required: Ability to travel up to 10%. 

Required education and/or work experience:

• Bachelor’s degree in business, Social Services, Organizational Development, or related field. Master’s degree is preferred. 
• Five years of related experience in operations management, human services, or a related field. Two years of management experience is preferred. 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.? Must be able to clearly communicate, identify, analyze, and assess details.? Ability to move around our facilities and lift, push or pull up to 20 lbs. 

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Donation Attendant can expect to…

• Greet donors at the donation door graciously and promptly
• Unload donations from vehicles and offer tax receipts
• Report an accurate daily donor count
• Sort donations into categories to prepare for transport to stores

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Good interpersonal and customer service skills
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Donation Attendant can expect to…

• Greet donors at the donation door graciously and promptly
• Unload donations from vehicles and offer tax receipts
• Report an accurate daily donor count
• Sort donations into categories to prepare for transport to stores

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required:

• Ability to lift, push, & pull up to 40 lbs
• Good interpersonal and customer service skills
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Donation Attendant can expect to…

• Greet donors at the donation door graciously and promptly
• Unload donations from vehicles and offer tax receipts
• Report an accurate daily donor count
• Sort donations into categories to prepare for transport to stores

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Good interpersonal and customer service skills
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary:

 The Donation Attendant maximizes store profitability providing best in class donor service, accurate donation records, and effective material handling. Your role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Use GRATIS in donations; quickly and professionally Greet, hand out a pre-signed and dated Receipt, Assist by involving the donor and safely handling their donation, Thank and Invite donor to donate again, then Sort out SLs and leave HL in container to give to a HL station 
• Support efficient product flow as a material handler moving donations, trash and salvage to keep merchandise flowing to the sales floor 
• Anticipates problems, providing necessary assistance and supplies to all members of production team   
• Works the process, using unit pricing, or good/better/best to price product through 1 touch optimization   
• Safely unload furniture from donor vehicles (2 man lift over 40lbs) price and place directly into store 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Maintain accurate donation counts by handing receipt to every donor, recording first receipt and last 
• Use non-powered (and powered for 18+) equipment to safely and effectively moves containers 
• Assist with loading/unloading trailers safely and effectively 
• Maintain safe & clean work environment by following established 5S principles and safety guidelines 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Good interpersonal and customer service skills 
• Ability to learn safe operation of power equipment, if over 18 

Travel Required: No

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.  
• Ability to operate material handling equipment, including forklift and baler.  
• Work outside in all weather conditions, including hot or cold temperatures & inclement weather. 
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Responsible for pulling, packing  and shipping E-Commerce items to customers in accordance with all Goodwill policies and procedures. 

Principal Duties & Responsibilities: 

• Pulls and packages items to ship for E-Commerce operation.   
• Carefully handles merchandise to limit refunds caused by breakage prior to shipping and/or poor packaging.   
• Accurately enters order numbers into software for processing shipping labels to our standard.  Does not exceed a 5% error rate and ships within 3 business days of purchase.   
• Produces the end of day shipping reports, when required.  
• Transports the daily cart of goods to the dock area for pick-up as scheduled. 
• Assists in maintaining inventory, storing supplies and in moving items to the designated shelving areas. 
• Consistently perform all duties within the framework of our Core Values.

Requirements

 Knowledge, Skills & Abilities Required:  

• Familiarity with Microsoft Office. 
• Good verbal and written communication skills. 

Travel Required: None Required education and/or work experience: 

• High school diploma or equivalent with a minimum of one year work experience in light industrial/production environment.  

Description of physical working environment:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 40 lbs.   
• Ability to maintain a stationary position to be able to operate a computer. 

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training 

Janitor/Cleaner

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Utility Worker can expect to…

• Maintains the interior and exterior of the facility in compliance with our image and safety standards.
• Cleans the salesfloor, production area, interior offices, break areas, and vestibules.
• Dusts, vacuum, empties trash, cleans windows and tables.
• Cleans and stocks restrooms.
• Performs custodial work utilizing standard safety practices (i.e. lifting, use of equipment, floor signs, etc.) and reports accidents.

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to perform basic mathematic operations
• Good interpersonal and customer service skills
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary: This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed. 

Principal Duties & Responsibilities: 

• This will be a part time position consisting of 24 – 30 hours per week. 
• Provides on-site job coaching for supported participants.  
• Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.  
• Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.  
• Must follow work rules of each employer workplace and always present a professional demeanor.  
• Assists employer in identifying, modifying, or eliminating barriers to employment of persons served. 
• Promotes integration and natural support at places of employment.  
• Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.  
• Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.  
• Provides personal care assistance as needed by person being served.  
• Assists Case Manager in identifying and coordinating transportation for person served.  
• Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.  
• Strives to improve job knowledge and understanding of services and business relationships.  
• Applies time management skills to multi-task and is flexible to new situations.  

Travel Required: Daily travel and transport of persons served.

Required education and/or work experience: 

• High school diploma or equivalent, some higher education preferred. 
• This is an entry level position, no experience necessary but one year of work experience is preferred. 
• Must be able to interact with varying levels of employer management in a professional capacity. 

Requirements

• Business Acumen: Knowledge and experience supporting people with disabilities.  
• Ability to handle challenging behavior, teach job tasks and coach adults with disabilities. 
• Customer Focus: Consistently has positive interaction with internal and external customers. 
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems. 
• Continuous Improvement: Open-minded, with flexibility to improve quality of output. 
• Familiarity with Microsoft Office and willingness to learn and use databases. 
• Valid Driver’s License, good driving record and proof of insurance.  
• Use of personal smart phone required. (Stipend amount based on FT/PT status) 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs.  Full range of motion to use proper lifting techniques to provide varying levels of personal care support for the individuals served.  Must be able to clearly communicate. 

 Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

General Summary: This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed. 

Principal Duties & Responsibilities: 

• This is position will consist of 30 – 35 hours a week, and is considered to be full time. 
• Provides on-site job coaching for supported participants.  
• Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.  
• Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.  
• Must follow work rules of each employer workplace and always present a professional demeanor.  
• Assists employer in identifying, modifying, or eliminating barriers to employment of persons served. 
• Promotes integration and natural support at places of employment.  
• Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.  
• Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.  
• Provides personal care assistance as needed by person being served.  
• Assists Case Manager in identifying and coordinating transportation for person served.  
• Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.  
• Strives to improve job knowledge and understanding of services and business relationships.  
• Applies time management skills to multi-task and is flexible to new situations.  

Travel Required: Daily travel and transport of persons served.

Required education and/or work experience: 

• High school diploma or equivalent, some higher education preferred. 
• This is an entry level position, no experience necessary but one year of work experience is preferred. 
• Must be able to interact with varying levels of employer management in a professional capacity. 

Requirements

• Business Acumen: Knowledge and experience supporting people with disabilities.  
• Ability to handle challenging behavior, teach job tasks and coach adults with disabilities. 
• Customer Focus: Consistently has positive interaction with internal and external customers. 
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission. 
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems. 
• Continuous Improvement: Open-minded, with flexibility to improve quality of output. 
• Familiarity with Microsoft Office and willingness to learn and use databases. 
• Valid Driver’s License, good driving record and proof of insurance.  
• Use of personal smart phone required. (Stipend amount based on FT/PT status) 

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs.   

Full range of motion to use proper lifting techniques to provide varying levels of personal care support for the individuals served. 

Must be able to clearly communicate. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

General Summary:

Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures 

• Starting Pay $15.50/hr
• Paid time off for all employees

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.   
• Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item. 
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions. 
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.   
• Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.   
• Consistently perform all duties within the framework of our Core Values. 

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must. 

• Ability to process images on mobile devices, and familiarity with graphics editing software. 

• Proficient in Microsoft Office software.    

• Ability to work independently as needed and thrive in a fast-paced environment 

Required education and/or work experience:

• High school diploma or equivalent. 
• Two years’ experience selling online personally, or for a commercial enterprise is preferred.   

 Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 40 lbs.   
• Must be able to clearly communicate, identify, analyze and assess details.  
• Ability to maintain a stationary position to be able to operate a computer. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. 

This is a part time position that will work the night shift, must be available for weekends. 

• This position pays $14.00/hr Monday – Friday, $15.00hr Saturday – Sunday 

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return  
• Process transactions accurately, professionally, and efficiently  
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community 
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items   
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area 
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions  
• Works the process by supporting production, rotation and 1 touch optimization  
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs.
• Must be able to clearly communicate.  

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary:

The Janitor/Cleaner maximizes store profitability by maintaining a clean and safe store environment, along with supporting best in class customer service. This role helps us to build skills and change lives in each of our communities. 

This is a part time position that will work the day shift two days a week

•  Must be able to work every other Tuesday, Thursday, Saturday & Sunday
• This position pays $14.00/hr Monday – Friday, $15.00/hr Saturdays & Sundays

Principal Duties & Responsibilities:

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, &/or floor scrubber  
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles 
• Provide best in class service by greeting customers/donors and inviting them to return  
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups, as needed 
• Routinely picks up debris, hangers, and product inside and outside store  
• Collects and empties trash from public areas, restrooms, breakrooms, and offices  
• Cleans & polishes drinking fountains, wipes down microwave and tables in breakroom 
• Cleans dressing rooms: mirrors, benches, baseboards, and floors  
• Routinely dusts all ledges, tops of fitting rooms, and underneath H-Racks  
• Informs management of cleaning supplies level on hand & alerting them more needs to be purchased  
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines 
• Works the process providing back-up to take in donations or putting out HL product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to operate & maintain cleaning equipment: floor scrubber, vacuum, broom, mop & bucket  
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary: The Payroll Specialist is responsible for processing all payroll activities including carrying out responsibility for payroll preparation, processing, tax reporting, payroll systems maintenance, reporting, and audit responsibilities. This role partners closely with the accounting team and the HR team in processing and maintaining payroll reports, tax administration, annual reviews, pay increases, bonuses, and personnel records administration.  

Principal Duties & Responsibilities: 

• Responsible for preparation and processing of all related employee compensation activities including wage garnishment. 
• Updates payroll records by reviewing and approving changes in exemptions, job titles, tax information, and department or division transfers.   
• Educates management and employee of payroll procedures. 
• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.  
• Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer’s social security, unemployment, and workers compensation payments.  
• Process W-4 and direct deposit information. 
• Balances the payroll accounts by resolving payroll discrepancies.  
• Provides payroll information by answering questions and requests.  
• Maintains payroll guidelines by writing and updating policies and procedures.  
• Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.  
• Maintains employee confidence and protects payroll operations by keeping information confidential.  
• Must maintain current knowledge of applicable state and federal wage and hour laws.  
• Must maintain current on Payroll systems to achieve alignment with HR benefits and other related functions and to ensure effective accounting support.  
• Partners with HR department to be able to track and manage bonus programs for the organization. Responsible for quality assurance and reporting activities related to employee compensation. 
• Complies and reports year-end reporting; prepare W-2’s. 

Requirements

Education and Experience: 

• Associates’ degree required, or equivalent experience. 
• 2 years payroll experience is required, and 5 years of experience is preferred. 
• Proficiency in HRIS payroll software. (Paylocity a plus.) 
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) preferred.  

Knowledge, Skills & Abilities Required:  

• Business Acumen: Increasing payroll expertise. Actively seeks knowledge on new legislation and payroll systems including preparation, balancing, internal control, and payroll taxes.  
• Customer Focus: Approachable, consistently positive interaction with all customers in their written and verbal communication.  
• Accountability: Willingness to collaborate or champion an idea to provides the best possible outcomes to support the mission & organization. High level of integrity and confidentiality in handling sensitive financial information. 
• Continuous Improvement: Open to change, finds solutions and proactively addresses challenges in a fast-paced, complex environment.  
• Drive for Results: Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram or schedule form. 

Description of physical working environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 
• Must be able to identify, analyze and assess details. 
• The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.  

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer: 

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as: 

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Production Associate can expect to…

• Evaluate donations to determine quality and value
• Price merchandise using a price guide and select items of exceptional value
• Work to keep the flow of merchandise processing efficient by moving materials from trucks to processing stations to the sales floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Ability to perform basic mathematic operations
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as: 

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Production Associate can expect to…

• Evaluate donations to determine quality and value
• Price merchandise using a price guide and select items of exceptional value
• Work to keep the flow of merchandise processing efficient by moving materials from trucks to processing stations to the sales floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Ability to perform basic mathematic operations
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:  

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities. 

• Seeking Two Part Time Night Associates – Must Have Weekend Availability 
• Seeking One Full Time Day Associate – Must Have Weekend Availability 

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash  
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline  
• Easily identify brands and high interest items to maximize value in store or through e-commerce 
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour 
• Communicates with material handler to bring product, empty garbage and swap out salvage containers  
• Promptly greets customers when on the sales floor and donors when in the donation center 
• Maintain a safe and clean work environment by following established 5S and safety guidelines 
• Works the process staying in station producing primary donations, as assigned  
• Works the process providing back-up to take in donations or put out product, as assigned 
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner 
• Consistently perform all duties within the framework of our Core Values 

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment, if over 18 
• Good interpersonal and customer service skills 

Travel Required: No 

Required education and/or work experience:

• No experience necessary 

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 25 lbs. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as: 

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Production Associate can expect to…

• Evaluate donations to determine quality and value
• Price merchandise using a price guide and select items of exceptional value
• Work to keep the flow of merchandise processing efficient by moving materials from trucks to processing stations to the sales floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Ability to perform basic mathematic operations
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as: 

• Starting pay $14.00/hour Monday-Friday & $15.00/hour Saturday-Sunday
• Flexible scheduling options
• Paid time off for all employees
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Production Associate can expect to…

• Evaluate donations to determine quality and value
• Price merchandise using a price guide and select items of exceptional value
• Work to keep the flow of merchandise processing efficient by moving materials from trucks to processing stations to the sales floor

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1152 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills, & Abilities Required: 

• Ability to lift, push, & pull up to 40 lbs
• Ability to perform basic mathematic operations
• Ability to learn safe operation of power equipment, if over 18
• Sixteen years old or older

General Summary:

The position supports the purchased goods for resale process to supplement sales in our primarily donation driven Goodwill stores. The Purchased Goods Coordinator assists the process by receiving product, data entry, distribution and communicating information about the new goods. 

Principal Duties & Responsibilities:

• Assists with entering purchase orders into Purchasing Operating Software (POS), receiving the product and ensuring timely distribution and transfer to stores and between stores.
• Helps organize and maintain record for purchased goods.
• Assists the Customer Experience Manager with proper inventory control through the receiving process and store-based inventories/ cycle counts.
• Partners with Asset Protection when needed.
• Enters and maintains item files in POS software.
• Runs sales reports, to identify needs and trends.
• Helps select merchandise and forecast needs. 
• Supports the processing and merchandising of new goods training of store personnel.
• Merchandises purchased goods for resale, as assigned.
• Routinely communicates to stores and offers outstanding customer service.
• Updates planograms and block plans.
• Provide new and special buy signage in brand standards, partnering with marketing. 
• Collaborate with cross-functional teams to optimize production efficiency.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Strong organizational skills, along with verbal and written communication skills 
• Familiar with Microsoft Office and ability to learn POS software. 
• Ability to become forklift certified. 
• Valid driver’s license, good driving record and proof of insurance. 

Travel Required: Ability to travel up to 25%.

Required education and/or work experience:

High school diploma or equivalent required 

2 years’ related experience (warehouse, store, route sales, merchandiser)

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.? 
• Must be able to clearly communicate, identify, analyze, and assess details.? 
• Ability to move around our facilities and lift, push or pull up to 40 lbs. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Description

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included and be recognized for making a difference. You’ll also enjoy fantastic benefits such as:

• PTO available to all employees
• Full suite of health, dental, life, and wellness benefits

Principal Duties & Responsibilities:

• This shift will be Monday – Friday, 2:00pm – 10:00pm
• Provide support, assistance and supervision to the residents.
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
• Promote Goodwill’s mission and teamwork among other staff and customers.
• Effectively communicate with residents, professionals, family and others verbally, in writing and via the computer.
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
• Transport residents as needed.
• Complete all documentation required for resident care, facility operations and licensure.
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
• Complete assigned duties, including required training in a timely manner.
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
• Effectively respond to residents and the environment in all situations.
• Perform other duties as assigned by Management.
• For additional duties and responsibilities, refer to the Common Work Expectations.

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Requirements

Knowledge, Skills & Abilities Required:

• Associate’s degree, 60 credits or comparable 2 years of human services work experience.  
• Knowledge of mental illness including the ability to support and teach daily living skills.
• Familiarity with Microsoft Office. Willingness to learn databases.
• Valid Wisconsin Driver’s License, proof of insurance and good driving record. 

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Base pay starting at $18.00/hour
• Plus monthly performance bonuses
• A generous PTO offering & 401K match
• Comprehensive health and wellness benefits
• A well-defined pathway for advancement and internal training to help you get there

General Summary:

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, to build skills and change lives in each of our communities while generating funds to support Goodwill of SCWI’s Mission. 

Supervisory responsibilities: 

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities:

• Consistently perform all duties within the framework of our Core Values. 
• Provide best in class service by greeting customers/donor and inviting to return, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Monitors donor service and donor staff productivity using GRATIS to professionally Greet, offering pre-signed and dated Receipt, Assisting donors safely, Thank and Invite to donate again, and Sort product.  
• Ensures efficient production flow and production staff productivity while producing product, moving donations, trash or salvage to maximize SL and HL output, spot checking quality and price to maximizes the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. 
• Accurately enters report data. 

Requirements

Knowledge, Skills & Abilities Required:

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%. 

Required education and/or work experience:

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

General Summary:  

Supervise and support team productivity with guidance from manager, to meet established revenue goals.  This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities: 

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities: 

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same.  Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

 Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%. Required education and/or work experience: 

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

 General Summary:  

Supervise and support team productivity with guidance from manager, to meet established revenue goals.  This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. 

Supervisory responsibilities: 

• Assists with training employees. 
• Supervises the daily workflow of donations, production and store.  
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. 

Principal Duties & Responsibilities: 

• Provide best in class service by greeting and assisting customers, coaching all employees to do the same.  
• Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow.   
• Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. 
• Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. 
• Monitors donor service and donor staff productivity, helping assist donors as needed.  
• Trains staff, provides ongoing coaching and follow up. 
• Project a positive image of Goodwill in words and actions to internal and external customers. 
• Sets the example by following safety and asset protection standards, coaching employees to do the same.  Reports concerns to management. 
• Accurately enters report data. 
• Consistently perform all duties within the framework of our Core Values. 

Requirements

 Knowledge, Skills & Abilities Required:  

• Leadership skills relevant to the responsibilities of this role.  
• Familiarity with Microsoft Office. 

Travel Required: Travel up to 5%. Required education and/or work experience: 

• High school diploma or equivalent.  
• 1 year work experience, retail preferred.  

Description of physical working environment:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs.  
• Must be able to clearly communicate.  
• Ability to maintain a stationary position to be able to operate a computer and other office equipment.  

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

The volunteer’s responsibilities include completing assigned tasks for the VITA program at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values.

Principal Duties & Responsibilities:

· Partner with the taxpayer and follow the process to complete federal and state tax returns.

· Remain professional in their interactions with all internal and external customers.

· Communicate to management when you are running late or unable to fulfill your duties.

· Consistently perform all duties within the framework of our Core Values.

Volunteer as Client Facilitator:

· Welcome and orient the tax filers to the tax site. 

· Provide taxpayers with intake forms and answers non-tax questions.

· Ensure the taxpayer has brought all required documents to verify taxpayer identity and complete tax return. 

· Determine if the return is within the scope of returns, we are allowed to do and determine which certified volunteer can prepare  

  the return. 

· Manage waiting and entry areas to maintain the flow of taxpayers according to site operational procedures. 

· Refer taxpayers to Tax Preparers or Site Coordinators for tax questions.

· Inform taxpayers about other community resources when necessary.

Volunteer as Tax Preparer: 

· Interviews taxpayers using the IRS Intake/Interview & Quality Review Sheet.

· Provide high-quality tax return preparation to taxpayers who qualify for VITA assistance. 

· Prepare only returns that are within their certification level(s) and within the scope of the program. 

· Enter tax information into the tax software. 

· Answer questions and/or use available resources to assist taxpayers. 

· Always adhere to quality site requirements and Volunteers Standards of Conduct. 

· Maintain taxpayer privacy and confidentially standards.

Requirements

Education and Experience:

Ability to access the FREE VITA training and attain appropriate VITA IRS certifications and to apply skills learned. 

Knowledge Skills and Abilities: 

· Business Acumen: Utilize information acquired from required VITA training and certifications.  

· Customer Focus: Approachable and patient providing consistent positive interaction with all customers. 

· Accountability: High level of integrity and confidentiality in handling sensitive financial information.

· Continuous Improvement: Finds solutions and proactively addresses challenges. 

· Drive for Results: Ability to prioritize tasks, meet deadlines, and work independently or collaboratively as needed.

Description of physical environment: 

The physical demands described here are representative of those that must be met by a volunteer to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

· Ability to operate a computer and other office equipment in an office environment.

· Occasionally lift or move up to 20 pounds. 

EEOC statement:

Goodwill of South Central of Wisconsin provides equal opportunities to all applicants for volunteer opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of volunteering at Goodwill.

General Summary:

The volunteer’s responsibilities include completing assigned tasks to assist the employees at Goodwill. Volunteers will maintain a high degree of professionalism with internal and external customers that align with Goodwill values.

Principal Duties & Responsibilities:

• Volunteers need to arrive on time and be ready to contribute.
• Assist Donation Attendants working together to bring in donations, move materials and sort products.
• Assist Utility Clerks by helping them with a cleaning project.
• Assist Production Associates moving their product, dumping trash and sorting donations for quality.
• Observe the rules and safety regulations of the organization while carrying out tasks.
• Remain professional in their interactions with all internal and external customers.
• Communicate with management when you are running late or unable to fulfill your duties.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Completion of training with a willingness to learn their role to assist others as part of a team.
• The ability to follow instructions, acting with respect and diligence.
• Good time management and reliable transport.

Description of physical working environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Work outside in hot or cold temperatures and inclement weather.
• Must be able to clearly communicate.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.