The community and people we serve trust Goodwill based on our long established reputation and integrity. Any misdeed, illegal activity or appearance of impropriety impacts negatively upon all of us. In order to maintain that trust, we agree to voluntarily comply with the guidelines and recommendations set forth in this policy.
As a recipient of charitable contribution, Goodwill of South Central Wisconsin, Inc. recognizes its responsibility to ensure that funds received are used to further its mission and to safeguard the assets of the organization.
In order to uphold the highest standards and ensure the integrity, honesty and reputation of the entirety of the Goodwill movement, we agree to voluntarily comply with the following code of ethics and related financial reporting and business management practices.
Professional Code of Ethics
We affirm our commitment to the following code of ethics based on the values of Goodwill of South Central Wisconsin, Inc. As officers, employees or volunteers we pledge to follow both the letter and the spirit of the following code:
- We agree to engage in and promote honest and ethical conduct, including but not limited to the soliciting, negotiating and monitoring of all contractual relationships.
- We will avoid the actual or appearance of conflicts of interest.
- We will comply with applicable laws, rules and regulations of federal, state and local governments.
- We will encourage the prompt reporting of any violations of this code of ethics or other governing documents to our audit committee or other so designated entity.
- We will use restricted monies for its requested specific purpose. We will be able to account for its activity and show how the funds were used.
- We will practice honest, transparent and timely communication to facilitate the free flow of essential information in accord with the public interest.
- We will ensure that all services and products are promoted in a manner that promotes respect for our employees and the people receiving services, as well as sensitivity to cultural values and beliefs.
- We will protect confidential information and comply with all legal requirements for disclosure of information affecting the welfare of others.
- We will protect the privacy of our program participants, officers, volunteers and employees and disclose information about them as permitted or required by law and/or only with their expressed, written permission.
- We will disseminate accurate information and promptly correct any erroneous communication for which we may be responsible.
- We are committed to continually improving our relationship with the public, employees and people we serve.
- We will respect the tools and resources provided to meet the needs of the organization and those we serve.
- We will not discriminate because of race, age, gender, creed, sexual orientation, disability or national origin and we shall endeavor to eliminate or prevent discrimination in rendering services.
- We will treat one another, persons served, customers and donors with dignity and respect.
- We will solicit, bid, negotiate and uphold the terms of any contract in the best interest of Goodwill, and in keeping with best practices.
- The senior management team has the authority to enter into contractual relationships in accordance with the limits imposed by Goodwill’s purchasing policy. The President and CEO Officer or Chief Financial Officer must approve all other contractual agreements.
- Those vested with the responsibility of entering into a contractual relationship are responsible for negotiating all terms of the agreement including signatory authority.
- Other Goodwill employees may be directed to solicit contracts and discuss terms of agreement in accordance with ethical expectations as outlined in the business, marketing and financial expectations of this code.
- We will maintain the confidentiality of information regarding persons served.
- We will strive to provide quality services at all times.
- We will strive to avoid any real or perceived conflicts of interest and will make arrangements for alternative services, as needed.
- We will prohibit the exchange of gifts, money and gratuities between employees and persons served and discourage same among persons served.
- We will discourage personal fundraising in the workplace other than campaigns to support the needs of employees or persons served who have been adversely impacted by disasters.
- We strongly support the setting of professional boundaries between employees and persons served, while honoring a friendly and respectful provider/customer relationship.
- We will limit and vest authority of witnessing documents outside the scope of services provided and pursuant to persons served to those designated by the President and CEO of the organization. Notary public agents who work for the organization will discharge their duties according to current authority.
- Through ongoing professional development and continuing education, we will strive to remain current with our skills and abilities relevant to the services we offer.
- We are committed to diversity within our workforce to effectively meet the needs of the people we serve.
- We are committed to providing a safe, drug-free and healthy working environment.
- We will discourage bringing personal property to the workplace and will provide reasonable security when this is needed.
- Operating in a manner that upholds the integrity of the movement and ensures public trust.
- Upholding all applicable laws and regulations and furthering the ability of Goodwill to accomplish our mission.
- Being a responsible steward of the resources of our Goodwill.
- Consistently reviewing ethical decisionmaking.
- Recognizing if you are being asked to do something that might be illegal.
- Consulting others if you are presented with a dilemma on an issue.
- Determining your responsibility, reviewing all relevant facts and information and referring to all applicable Goodwill policies or professional standards when deciding on a course of action.
- Considering whether an action goes against ethical, moral and professional standards.
Each board member, employee and volunteer will receive initial training on the code of ethics as part of his/her orientation process. They will be encouraged to ask questions throughout the training to ensure that they understand the code. They will complete a statement that he/she has reviewed and agree to the code of ethics policy, a copy of which will be maintained in his/her permanent record. There will be an annual refresher training provided either directly or via mail, with particular alerts to modifications to the code.
A copy of the code of ethics will be maintained at the home office for public review. Reference to the code and how to access it will be included in the annual report and posted on the organization’s website.
Board members should report any suspected violation of the code by a board member to the Board Chair who will discuss the matter with the President and CEO. The Board Chair will discuss the issue with the individual board member and interview other appropriate parties. The issues and recommendations will be brought forth to the Executive Committee.
Employees and Volunteers
Employees and volunteers have the responsibility to report violations of the code of ethics. We strongly encourage employees and volunteers to inform their supervisor, the first option for reporting, unless the supervisor is directly involved in the misconduct. In these instances, the employee or volunteer should contact the Corporate Compliance Officer (CCO). The CCO (Max Salata, Director of Asset Protection, 608-246-3140, ext. 182) will handle all corrective action for violation of the code. The following circumstances may be considered:
- The employee/volunteer has properly reported his/her own violation.
- The employee/volunteer cooperates fully in the investigation and correction of the violation.
Financial Reporting and Business Management Practices
We recognize that financial reporting and an integrated program of internal controls are key responsibilities of our President and CEO and our CFO. We believe that periodic review of our financial status by our Board of Directors is essential and an integral part of their duties. We further recognize that an annual independent examination and assessment of our finances under the supervision of our audit committee is a key element in maintaining our credibility and ensuring the safeguarding of our assets.
- Effectiveness and efficiency of operation, including the safeguarding of assets
- Reliable financial statements
- Compliance with applicable laws and regulations
We will provide an annual assessment of the internal control system to our Board of Directors.